When a person is working on a computer that is in another location, not locally, the person is called a remote user. This person connects to the other computer either over the Internet or over a private network using some type of remote access connection.
Many companies have IT help desk staff that connect to employee computers remotely, to troubleshoot and fix issues, or to install software or updates. Windows has a utility called Remote Desktop Connection, which can be used to connect to another computer remotely. There are other third-party software programs that allow for remote connections, as well as Internet web sites that provide capabilities of remote connectivity. In any of these cases, the person connecting to the computer is the remote user.
- How can I access my home computer from work or school?
- Computer network and network card help and support