1. Also known as
"technical support", support is a term used to describe a
group of individuals or help
documents
that are used to assist users
with a product or group of products. Commonly, support is required
when a user experiences a problem with a product or would like
additional information
on a product.
- Computer Hope is a
company that provides support and help to all users with computer
related issues.
2. Support
may also refer to a hardware
or software
ability. For example, a program
may support
the ability to accept and send faxes.
Also see: Customer service,
Help desk,
HR, Technician,
Troubleshoot
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