Support
1. Alternatively referred to as technical support, support is a term used to describe a group of individuals or help documents that are used to assist users with a product or group of products. Commonly, support is required when a user experiences a problem with a product or would like additional information on a product.
- Computer Hope is a company that provides support and help to all users with computer related issues.
2. Support may also refer to a hardware or software ability. For example, a program may support the ability to accept and send faxes.
Also see: Customer service, Help desk, HR, Technician, Troubleshoot, Warranty