I'm a newbie at this site- first post.
Since I bought the computer, about a year ago, the restart option has been a problem. When I click restart computer, the computer seems to shut down normally, pause for a moment, as it should, and then when it would normally restart- it maintains a black screen and you can hear the motor running very hard. More notably, the motor makes a loud noise cyclically every three/four seconds. It will never stop. I have left it in the state (plugged in) for about 20 hours and it never restarts.
Interestingly, if i click start, shutdown- the computer shuts down properly and then will power on properly as well. The problem only arises when the restart function is used. Also, the problem occurs when a program prompts me to restart as well. (when you update something and it says "to finish update your computer must restart"...)
Toshiba Satellite M305D- S4830.
Vista Operating system
AMD Turion X2 Ultra 64
I'm not sure if any other info/specs would be helpful. Everything is "stock".
Any help would be appreciated greatly.
- JJ
