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Author Topic: I/O ERROR seagate sata 500gb disk  (Read 8209 times)

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seagatehater

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    I/O ERROR seagate sata 500gb disk
    « on: March 27, 2010, 05:09:21 PM »
    what is this I/O error i see from my seagate 500gb sata harddisk?

    can i fix it?

    how can i acess data off this disk..tried hirens...seatools...erd commander...nothing works.

     is there a quick fix to get my data off this?

    disk is seen by the bios and windows...bios says 0mb size

    Geek-9pm


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    Re: I/O ERROR seagate sata 500gb disk
    « Reply #1 on: March 27, 2010, 09:18:12 PM »
    More details.
    If you bought this item new it is still under warranty.

    Dusty



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    Re: I/O ERROR seagate sata 500gb disk
    « Reply #2 on: March 28, 2010, 01:49:17 AM »
    Quote from: seagatehater
    what is this I/O error i see from my seagate 500gb sata harddisk?

    Please read this.
    One good deed is worth more than a year of good intentions.

    seagatehater

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      Re: I/O ERROR seagate sata 500gb disk
      « Reply #3 on: March 28, 2010, 03:14:50 AM »
      Please read this.


      thank you for link....

      but i tried to follow this thoroughly. by making posts clear as possible......not one long post with 3 questions.....people find it hard to reply long letters, most especially if they come here with similar problem and he has to read so much.....hence my decision to split my posts.

      however, back to the problem, i did not physically damage the disk, i have working UPS, my wiring and jumpers are fine, system setup is straignt out of the box, computer is about 2 years old.

      warranty is not an option....am in Africa, we dont have a seagate centre on the corner of the street. i just want to solve his problem or have an insight about what to do when it happens.


      Geek-9pm


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      Re: I/O ERROR seagate sata 500gb disk
      « Reply #4 on: March 28, 2010, 04:38:41 PM »
      Did the Seatools indicate what problem you have?
      Do we understand this is a internal SATA disk in a Desktop?

      If you have not made any changes to the system, and if the BIOS does not give the correct ct information about the drive, you would just assume the hard derive has been damaged.

      Now any changes, we would mean CMOS battery replacement, changes to the BIOS setup, installation of another Operating system,  use of drive partition software, change of SATA drivers or change of chip set drivers. Even opening the case may cause significant changes. Without knowing it, you may have damaged or dislocated  a cable.

      As a troubleshooting trick, you would want to try the drive in another machine. Or, find a similar drive and try it in your machine. The motherboard SATA connector or interface may have failed. Try the other SATA port.

      seagatehater

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        Re: I/O ERROR seagate sata 500gb disk
        « Reply #5 on: March 28, 2010, 05:46:28 PM »
        seatools for dos could not acess the drive......seatools in windows could see it but no tests work...or return a fail.

        yes, it is internal SATA disk for desktop.

        i am resigned to that option of failed hard disk...so am actively looking for a solution...and will follow up here in case i find anything.

        tried in another machine as you suggest....he drive is recognized, bios still reads 0mb size....but no luck with actually reading the drive.

        it was a backup/storage disk, no partitioning, no OS, just data.

        Geek-9pm


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        Re: I/O ERROR seagate sata 500gb disk
        « Reply #6 on: March 28, 2010, 06:05:51 PM »
        Quote
        tried in another machine as you suggest....he drive is recognized, bios still reads 0mb size....but no luck with actually reading the drive.

        Bad news. That fact that another machine says 0MB sounds very much like a premature end of life for the drive. But maybe you can ship it to a friend for a possible replacement. Many Seagate  drives normally have a five year warranty.

        http://www.seagate.com/www/support/warranty_&_returns_assistance/oem_warranty_statements

        But it is only three years on some OEM products.