My computer crashed. It went right back so it looked the second you take it out of the box when it was new... register with gateway, set up internet, install programs, etc.
The sad thing is I wasn't the one using it when it happened so, I really don't know what happened.
I tried to go back to a restore point but there isn't any.
I've got the computer up and running. Internet is back on.
My question is: How do I recover what I had on there before? Can I recover things I had saved like Microsoft word or excel documents? Can I recover pictures or other files?
Any help is greatly appreciated! Thank You.