Problems trying to read DVD's

[MK9]

Hello,

I own a VAIO laptop for more than a year now, and since a few days now my drive no longer reads DVD's. It still detects and read ordinary CD's, but when a DVD is inserted, two things can happen:

- the disc starts to spin but nothing appears on the 'Computer' screen
- nothing at all

I initially tried using a lens cleaner but it didn't have any effects (although one game DVD did work after it, but it didn't last)

I'd like to find out if it's only a problem with software/windows or if the drive itself is somehow damaged.

I'm on Windows Vista (Service Pack 2) and the drive itself is a 'Optiarc DVD RW AD-7560A ATA Device'

Any help greatly appreciated,
Thank you

[patio]

Check the length of your warranty...
Sounds like the DVD laser is shot.

[truenorth]

It may be that the optical video reader of the drive has failed. I assume that you have been using it for the DVD's before now without problem with a specific software. Just to eliminate a software issue being the cause download another video player (there are many free ones available) and try that.If you have access to a removeable DVD drive you could also try that to see if it will play correctly.In the end if it does turn out to be a faulty internal drive unit it will probably to be to your financial advantage to purchase an external as a replacement. You will also by doing so gain the advantage of portability of the drive to use on other computers if you so desire.truenorth

[MK9]

Thanks for your help 

[Allan]

Insert a bootable disc (your OS disc will do). Reboot. Doest the system see the disc at boot? If not, the drive is shot.