Cannot Access My Router Management Console

[SmittySr]

I can't access my router management console by typing the IP address into the browser. I have a Linksys basic 100Mbps home router (not wireless) nothing fancy.

I have done an ipconfig /all and the address for the default gateway is the address that I assigned my router.

I am also able to successfully ping the router.

[Spoiler]

http://www.topbits.com/how-to-setup-a-linksys-router.html


Check out the area named........

LinkSys Router Configuration

[Geek-9pm]

http://www.topbits.com/how-to-setup-a-linksys-router.html
Check out the area named........
LinkSys Router Configuration

Good link. Hope he reads it.
Perhaps he needs to be told the router and gateway must be different IPs. Unless the router is the gateway. But the Links is not a gateway. His modem is the gateway for his home network. Both should have IPs in the same block.

[SmittySr]

Network Topology from top to bottom

Internet
.
.
Public IP 66.00.00.00 (e.g.)
AT&T Router
Private IP 66.00.00.00 (e.g.)
.
.
Linksys router
192.168.1.1 (e.g.) Default Gateway
.
.
Network

I hope this helps

I should add that at one point I was able to access this router fine. I did the original configuration on it.

[Geek-9pm]

Way are you using two routers?
In my system the first router the ties to outside world has to be the gateway. The second router has to be 'dumb' and not try to handle stuff.
Like this:

Code: [Select]

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\>ipconfig
Windows IP Configuration
Ethernet adapter Local Area Connection:
        Connection-specific DNS Suffix  . : gateway.2wire.net
        IP Address. . . . . . . . . . . . : 192.168.1.68
        Subnet Mask . . . . . . . . . . . : 255.255.255.0
        Default Gateway . . . . . . . . . : 192.168.1.254

C:\>
But the IP of the second router is
http://192.168.1.50
Which I set it its console. That way I can also get to the first router.

[Computer_Commando]

...AT&T Router
Private IP 66.00.00.00 (e.g.)
..
Linksys router
192.168.1.1 (e.g.) Default Gateway
.
I should add that at one point I was able to access this router fine. I did the original configuration on it.

Are you trying to get the Linksys router to connect to the AT&T DSL Modem/router?  If yes, you must go to the AT&T Modem/router and allow access of the Linksys to the Modem.  You do this from a computer connected to the AT&T, and the Linksys connected and on.

[SmittySr]

I did not do the original design of the network. This is a small business with 12 workgroup terminals. The entire network has been run with static IP. The linksys router is not set up to hand out addresses(DHCP). The network runs fine and I do have internet access. I know that with the exception of a couple of terminals (network printers, application server) that the network should probably be run with dynamic IP. I really have a hard time explaining this to the owner. It has been run this way for so long he doesn't understand the change.

We recently switched from Windstream To AT&T, again not my decision, and I had the privilege of overseeing the process. When this happened AT&T installed their router/modem and to keep my network addressing the same I put my router in behind it. This worked fine a was able to access the Linksys management console to cinfigure the IP addresses for the gateway and DNS servers. Even now, the network runs fine, however I cant access the control panel of my router. I have had this problem before but it was always due to the nodes being on different networks. That is not the case here.

[Computer_Commando]

...When this happened AT&T installed their router/modem and to keep my network addressing the same I put my router in behind it. This worked fine a was able to access the Linksys management console to cinfigure the IP addresses for the gateway and DNS servers. Even now, the network runs fine, however I cant access the control panel of my router. I have had this problem before but it was always due to the nodes being on different networks. That is not the case here.

Nothing wrong with putting the Linksys behind the AT&T.  I configured a small network just like yours, but all is DHCP.  Linksys wired routers are always http://192.168.1.1/index.htm, unless the Linksys Local IP has been changed.  Do a "hard reset" of the Linksys.  http://www.wikihow.com/Reset-a-Linksys-Router

[SmittySr]

The router IP and username and password have been changed from their default. I am pretty sure that I have backed up my router config, I will have to look.

I really hate to take the system down to do a hard reset of the router. Any other thoughts on why I can't get in? As I said before I have checked and double checked to make sure that the router an d clients are on the same network and have tried to access the console from several different terminals with no success.

I paused just now to ping the gateway again and 4 received, 0 lost.

[Sid]

Can Linksys routers web management stuff be put on a different port?

It might be worth trying something like http://192.168.1.1:8080 or http://192.168.1.1:8081 or http://192.168.1.1:81. 

Those are all common ports used, but in no way exhaustive.

That said, I've not messed with a Linksys router for a while, most of the stuff I touch happens to be Netgear.

[Computer_Commando]

...I paused just now to ping the gateway again and 4 received, 0 lost.

You can ping this?  http://192.168.1.1/index.htm
But you cannot browse this?  http://192.168.1.1/index.htm

Router access has been blocked, do the reset.  Why would you have to take the system down?  Do it after hours.

[Sid]

You can ping this?  http://192.168.1.1/index.htm
But you cannot browse this?  http://192.168.1.1/index.htm

Router access has been blocked, do the reset.  Why would you have to take the system down?  Do it after hours.

I would be amazed if "ping http://192.168.1.1/index.htm" actually worked, you'd need to run "ping 192.168.1.1"