Hi everybody, and thank you so much for your generosity in participating on such a helpful, altruistic website!
I've got a serious problem with the "Windows Security Alert" hijack, but I am unable to follow any of the extant advice I've found on the site because I cannot even download or run new applications AT ALL for a number of reasons.
Here's what's happening in brief:
-the message "Windows security alert" continually appears in my tray, about once every eight or ten seconds. This is accompanied by an icon of a green shield with a checkmark over it called "Antispyware Soft"
-although I'm a Firefox user, occasionally I get an Explorer pop-up that I cannot close prompting me to download something called "Antispywaresoft - Powerfull (sic) PC Protection !"
-my search has been hijacked and will not work at all
-my downloads tab has been hijacked, and nearly every new security app I attempt to run is blocked by the virus. The only program I have been able to run successfully is TFC.exe, but I suspect even it is being interrupted
-I'm not even sure if I'm successfully downloading some of the anti-hijack programs I've attempted to use, as nothing I've attempted to download is showing up in the usual location when I attempt to search for it manually
In short, I am completely snarled and have no idea what to do next. Are there any specific dll files that I should destroy myself? Is there perhaps a webform virus scanner that won't be interrupted by this insidious little nasty? Any help at all would be GREATLY appreciated!
Thanks so much,
Paul
