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Author Topic: I can't access the "Add/Remove Programs" folder in Control Panel! Help...!  (Read 3316 times)

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wish2diy

    Topic Starter


    Starter

    I get this error message when I try to access the "Add/Remove Programs" option under "Control Panel," and I quote:    An exception occurred while trying to run "C:\WINDOWS\system32\shell32.dll, Control_Run DLL "C:\WINDOWS\system32\appwiz,cpl", Add or Remove Programs"

    I am running WINDOWS XP SP3.

    I am sure I did something wrong when I deleted some "Duplicate Files" that Advance System Care found for me!

    I need a computer hero's help!  Anyone out there?  I would so appreciate it!

    patio

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    • Genius
    • Maud' Dib
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    • OS: Windows 7
    Quote
    Advance System Care

    Stop using this...
    Go to Start/Run and type in sfc /scannow and hit Enter.
    Have your XP CD handy as it will ask for it.
    Let it run to completion...remove the CD and re-boot.

    Report back with the results.
    " Anyone who goes to a psychiatrist should have his head examined. "

    wish2diy

      Topic Starter


      Starter

      Er...I no longer has the XP Home CD.  Does this mean I'm out of luck?

      patio

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      • Genius
      • Maud' Dib
      • Thanked: 1769
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      • Experience: Beginner
      • OS: Windows 7
      Borrow one...completely legal to do so.
      " Anyone who goes to a psychiatrist should have his head examined. "

      wish2diy

        Topic Starter


        Starter

        O.K.  Thanks.  I will try to find one and then report my progress.  Thanks again.

        patio

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        • Genius
        • Maud' Dib
        • Thanked: 1769
          • Yes
        • Experience: Beginner
        • OS: Windows 7
        It's the best way to facilitate any needed repairs as the Recovery console and a Restore partition are pretty much useless in this case...

        PS Make sure the versions match...IE if you have Pro you need a Pro CD...Home version will not work...and vice versa.
        " Anyone who goes to a psychiatrist should have his head examined. "