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Author Topic: other user visible in parental controls  (Read 3002 times)

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pontoffelpock

  • Guest
other user visible in parental controls
« on: June 04, 2010, 05:59:22 PM »
hello!

I am primarily the only user of my computer, though I also have a guest account (standard user) and once made an account for a family member (administrator, but limited controls).  these are the only accounts that show up under "user accounts" and on the start-up screen.

however, if I go to parental controls, another account shows up, a standard account but password protected, "D11DC22123D543D6BF43."  I never made this account, and am kind of freaked out as to why it's there (something to do with if I ever take my computer in to get checked out?).  I limited all its controls via parental controls, but... I'd really feel better if I could just delete it, or be given some logical explanation for its existence.

uh, help?

Mulreay

  • Guest
Re: other user visible in parental controls
« Reply #1 on: June 05, 2010, 08:32:18 AM »
OK first welcome to Computer Hope.

I would remove that account using your admin account, this is quite simple. Then I would run full scans on your computer with a good Anti-virus software, we can help with them if you need advice on what to use.
If you need further help please post it here and we will help.  ;)

UNSCSpartan3



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Re: other user visible in parental controls
« Reply #2 on: June 06, 2010, 11:19:35 PM »
I'm prety sure that's the microsoft help account witch is harmless

+Asking

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Re: other user visible in parental controls
« Reply #3 on: June 07, 2010, 05:57:34 AM »
Microsoft wanted to say "Thanks for buying Windows"

soybean



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Re: other user visible in parental controls
« Reply #4 on: June 07, 2010, 07:13:37 AM »
I'm prety sure that's the microsoft help account ...
This is not true.  ::)

Follow Mulreay's advice.

UNSCSpartan3



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Re: other user visible in parental controls
« Reply #5 on: June 07, 2010, 03:31:11 PM »
well it wouldnt hurt to remove it