Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Adobe flash player  (Read 5923 times)

0 Members and 1 Guest are viewing this topic.

Idaho

    Topic Starter


    Rookie

    Adobe flash player
    « on: July 17, 2010, 04:16:36 PM »
     anyone else having problems today ?
     I watched a live feed thur & fri of the British open without any problem, today I was prompted to update adobe flash player , I tried to bypass it but it wouldn't let me,I then tried a few other sites,had the same results now I can't watch any video at all without the prompt to update, I did the update and it didn't work, went to there site and followed the instructions to delete and reinstall, tried this several times without any luck,called there free help line,got a recording stating they are working on some updates  ??
    Best Idaho
    Also I want to thank the folks here that advised me on my browser issue , still working on this
    « Last Edit: July 17, 2010, 04:56:29 PM by Idaho »

    kpac

    • Web moderator


    • Hacker

    • kpac®
    • Thanked: 184
      • Yes
      • Yes
      • Yes
    • Certifications: List
    • Computer: Specs
    • Experience: Expert
    • OS: Windows 7
    Re: Adobe flash player
    « Reply #1 on: July 17, 2010, 05:15:19 PM »
    What's the site?

    Idaho

      Topic Starter


      Rookie

      Re: Adobe flash player
      « Reply #2 on: July 17, 2010, 05:21:18 PM »
        adobe  ,

      kpac

      • Web moderator


      • Hacker

      • kpac®
      • Thanked: 184
        • Yes
        • Yes
        • Yes
      • Certifications: List
      • Computer: Specs
      • Experience: Expert
      • OS: Windows 7
      Re: Adobe flash player
      « Reply #3 on: July 17, 2010, 05:44:40 PM »
      No, where did you watch the live feed? BBC or ITV etc.

      Idaho

        Topic Starter


        Rookie

        Re: Adobe flash player
        « Reply #4 on: July 17, 2010, 06:15:00 PM »
          ???  www.opengolf.com,
         a few minutes ago I downloaded un-install from adobe flash player followed it to the letter, reinstalled adobe flash player 10  reboot, still not working,checked add/remove software adobe flasher shows on the program list but to the right under size shows nothing as it stands now I can't watch video of any kind, I hope you understand my frustration, I'm by no means a computer tec,is there something besides adobe flash player to use ? I really want to watch the Open on sunday

        patio

        • Moderator


        • Genius
        • Maud' Dib
        • Thanked: 1769
          • Yes
        • Experience: Beginner
        • OS: Windows 7
        Re: Adobe flash player
        « Reply #5 on: July 17, 2010, 09:03:06 PM »
        Use the Adobe uninstaller tool from the site...re-boot and DLoad and install a fresh copy...
        " Anyone who goes to a psychiatrist should have his head examined. "

        2x3i5x



          Expert
        • Thanked: 134
        • Computer: Specs
        • Experience: Familiar
        • OS: Windows 10
        Re: Adobe flash player
        « Reply #6 on: July 17, 2010, 11:47:56 PM »
        though you converted to IE8, may want to try google chrome browser again just to check and see if you can get the site's video working

        google chrome has integrated flash so you don't need download the plugin, as chrome will have already taken care of it for you.

        Idaho

          Topic Starter


          Rookie

          Re: Adobe flash player
          « Reply #7 on: July 18, 2010, 10:18:13 AM »
          Patio see post #4

          2x3i5x ,I have google chrome book marked and tried it and  works for all video ! I guess the main issue is I want control of my computer, I want to be free to choose what ever browser or home page I like,I switched from chrome because 1) I wanted IE tool bar 2) repeated crashes

          patio

          • Moderator


          • Genius
          • Maud' Dib
          • Thanked: 1769
            • Yes
          • Experience: Beginner
          • OS: Windows 7
          Re: Adobe flash player
          « Reply #8 on: July 18, 2010, 10:46:13 AM »
          Quote
          Patio see post #4

          Whoooops...my bad !
          " Anyone who goes to a psychiatrist should have his head examined. "

          2x3i5x



            Expert
          • Thanked: 134
          • Computer: Specs
          • Experience: Familiar
          • OS: Windows 10
          Re: Adobe flash player
          « Reply #9 on: July 18, 2010, 04:28:26 PM »
          you might try uninstalling adobe flash player again. Reset Internet Explorer. And then after a reboot of the PC, reinstall the adobe flash player and now check if the video is now working.

          Idaho

            Topic Starter


            Rookie

            Re: Adobe flash player/update
            « Reply #10 on: July 22, 2010, 10:52:40 AM »
            Good Morning, thanks again for your suggestions and help
             update
             
             I was able to finally contact adobe by phone, long story short was told that yes they could help sort out my problem, if I was willing to pay a fee ?? not going to happen,I was then instructed to go their site an open an account and send or ask questions online to one of their tec people and it should only take an hour or so for some real answers,great ! there is no way to send a message, you are redirected to the help pages and try the same fixes I have used since last Saturday, I was on that site yesterday for a long time trying figure a way around redirects to contact a real person  ??

             status, using chrome for video's, can't watch anything on ESPN
             thanks for your ear
            Idaho

            patio

            • Moderator


            • Genius
            • Maud' Dib
            • Thanked: 1769
              • Yes
            • Experience: Beginner
            • OS: Windows 7
            Re: Adobe flash player
            « Reply #11 on: July 22, 2010, 10:01:08 PM »
            Typical...

            I'm not bashing Adobe or any of the big names out there for what they are but it seems Customer Support obviously had no legitimate answer...it happens.

            Do me a favor...it's a 4 step process.

            1) UUninstall Firefox after backing up your Profile.
            2) DLoad ;install and run Recuva (Free) to make sure all remnants of Firefox are gone...
            3) Dload and install a fresh copy of Firefox...
            4) Re-install a fresh copy of Flash and travel to the site your having issues with...
            " Anyone who goes to a psychiatrist should have his head examined. "

            2x3i5x



              Expert
            • Thanked: 134
            • Computer: Specs
            • Experience: Familiar
            • OS: Windows 10
            Re: Adobe flash player
            « Reply #12 on: July 22, 2010, 10:18:30 PM »
            wait .... Idaho was using IE8 and Chrome. Where's firefox coming from?

            Idaho

              Topic Starter


              Rookie

              Re: Adobe flash player
              « Reply #13 on: July 23, 2010, 06:39:16 AM »
              Patio ( from your reply #8 My Bad )
               I don't have firefox

              patio

              • Moderator


              • Genius
              • Maud' Dib
              • Thanked: 1769
                • Yes
              • Experience: Beginner
              • OS: Windows 7
              Re: Adobe flash player
              « Reply #14 on: July 23, 2010, 06:57:28 AM »
              I'd give it a try ...just to see...
              " Anyone who goes to a psychiatrist should have his head examined. "