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Author Topic: Epson Stylus cx4800 General Error  (Read 2323 times)

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michelsmith

    Topic Starter


    Beginner

    Thanked: 3
    • Experience: Beginner
    • OS: Windows XP
    Epson Stylus cx4800 General Error
    « on: July 20, 2010, 12:48:51 AM »
    After clearing a paper jam, the printer lights up like a christmas tree indicating a general error "E". I'm convinced there is no paper residue left. However, I tried to take it apart to make sure. I was unsuccessful with taking it apart. I know it will cost more to repair than purchase a new one. Any suggestions on taking it apart and verifying there is no paper residue or getting to the cause of the general error? Help.

    truenorth



      Guru

      Thanked: 253
      Re: Epson Stylus cx4800 General Error
      « Reply #1 on: July 20, 2010, 07:33:19 AM »
      Assuming you have not damaged the printer in your "taking it apart" try the following in the order given:
      1.Using the on/off switch on the printer turn it on and off  multiple times.
      2.Unplug the printer from the power source and leave it unplugged for a couple of hours.
      3.remove the software for the printer unplug it from power with your printer manual in hand follow EXACTLY the instructions to reinstall the printer.
      good luck ,truenorth