Cannot format my hard drive

[kit2hugh]

New Zealand firm Compucon computer CPU AMD Motherboard MSI  K8T Neo MS-6702 ver 1.00 XP pro SP2
I got this computer from work when they upgraded on the condition I formatted it, but I cant format it
1 it will not boot from OS CD
2 it will not format from xp Disc Management ( Format grayed out will not operate)
3 it will not format from the recovery console
4 In Bios I reset default and still will not format
5 When starting it says press F10 for boot set up It says it is Gigabyte Boot set up in there it says CD disabled
6 when booting up it says no disc found
7 I have tried everything I know now I am lost please help me

[patio]

Swap in another optical drive...and make sure you have the CD set as 1st boot device...

You cannot format from within Windows itself...this is normal...

The command in RC would be format C:/u fs:ntfs and hit enter...is this what you tried ? ?

It also appears the CDROM is disabled on boot.

[kit2hugh]

Hi Thanks for your post.

1st thing I did was change optical drive
Command in RC I used as from google C:/Q fs:ntfs
Disc drive is disabled in boot

When I tried to format in RC it after putting in the command it would tell me all info would be lost etc when I hit Y it comes up as if nothing happened back to command prompt.
How can Format be blocked like this.

I was thinking of taking out the CMOS battery to reset bios but wondering if cd drive disablement would still be there?

Regards

Hugh

[Allan]

Boot to the OS cd, start the installation routine, early on you'll be offered the option to format. After formatting, exit the installation.

[kit2hugh]

Cannot boot to OS CD in bios cd is not mentioned  in Gigabyte boot sequence it has CD disabled ( It is not a Gigabyte MB it is MSI?) I asked the people who installed the computers and software and neither could help ?? Mystery

[Computer_Commando]

...I was thinking of taking out the CMOS battery to reset bios but wondering if cd drive disablement would still be there?...

Yes, that should work.

[kit2hugh]

HI   I removed the CMOS battery tonight and it still does not boot up from Disc.
There is a programme called Gigabyte Boot Agent which reads
 Scan Devices Please Wait

No Disc detected

To me that says it is not picking up disc drive or could be Hard Drive

The things you can change
are      PXE   cannot change   the next line has CDROM Disable this can be changed to various things but every position does not work.

How can I get rid of this Gigabyte Boot Agent the only thing on Google I found was to flash the computer but I do not understand that.

Please help or this computer is going to become a boat anchor

Thanks