Thanks for the suggestion. I had tried that program without success.
After you suggested that I did download one of their programs
http://www.virtualserialport.com/products/serialmonitor/ then went into firewall to allow it access and was able to get some data. I got 10,000+ records in about 20 seconds. Looks like I need to play with the filters. And of all the data there I can't see anything which is actually the readout of the instrument.
So while it was exciting to finally see data collection, I'm still not where I need to be.
Our Plan B is run two meters - collect just shy of 16,000 records and fire up another laptop/ instrument, save the first one, repeat process until data collection is complete and stitch the files together. It's just a pain doing all that work.
Someone told me that DOS used to provide instant access to all ports and put it in a .txt file. That would work great for me. Do you know if I could put DOS on a modern computer and collect a txt file simply?