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Author Topic: Computer Shutting Off  (Read 2810 times)

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thwhisler

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Unknown
    Computer Shutting Off
    « on: October 16, 2010, 04:49:14 PM »
    Windows 7 Home Premium 64 bit: http://www.newegg.com/Product/Product.aspx?Item=N82E16832116754
    Desktop: http://www.newegg.com/Product/Product.aspx?Item=N82E16811129058
    USB Mouse: http://www.newegg.com/Product/Product.aspx?Item=N82E16826104178
    USB keyboard: http://www.newegg.com/Product/Product.aspx?Item=N82E16823126043
    6 gig RAM (3x2): http://www.newegg.com/Product/Product.aspx?Item=N82E16820145222
    WD 640 Black: http://www.newegg.com/Product/Product.aspx?Item=N82E16822136544
    GTX 470: http://www.newegg.com/Product/Product.aspx?Item=N82E16814127501
    i5 750: http://www.newegg.com/Product/Product.aspx?Item=N82E16819115215
    TX650 power supply: http://www.newegg.com/Product/Product.aspx?Item=N82E16817139005
    ASUS P7P55D-E LX: http://www.newegg.com/Product/Product.aspx?Item=N82E16813131634
    CD drive: http://www.newegg.com/Product/Product.aspx?Item=N82E16827106289
    Wifi adapter: http://www.newegg.com/Product/Product.aspx?Item=N82E16833166041

    Alright,  I'm getting a very weird computer error.
    After about ten minutes my computer turns off. There is no error message or anything. Everything just turns off.
     I monitered the heat one of those times, and the GTX 470s heat was 44c, i5 750 was 32c, motherboard was 33c and the hard drive was 27c. So, I figure not a heat related issue.
    Ran a ram test. No errors. CHKDSK found no errors.
    Checked system events. The only critical warnings are because the computer suddenly shut off.
    The only unusual thing I've been able to find is that in the BIOS under the power tab for the voltages it has: CPU [1.096V]
    3.3V [3.392V]
    5V [5.832V] (this one is red, all the other ones are blue. I assume this because it's out of the +-10% range. Does that mean faulty power supply?}
    12V [12.264V]
    It has been working for a month before this.
     What could it be?

    hedgehog88



      Beginner

      Thanked: 1
      • Experience: Beginner
      • OS: Windows 7
      Re: Computer Shutting Off
      « Reply #1 on: October 16, 2010, 05:37:52 PM »
      Did you adjust the RAM voltage in the BIOS prior to this issue? Let us know what you change in the BIOS so we have a better idea. I don't suspect its hardware related since you mentioned you been using it for a month and it sounds like its brand new, but then again you never know. I believe you tweak a value causing the unexpected shutdown.

      thwhisler

        Topic Starter


        Greenhorn

        • Experience: Beginner
        • OS: Unknown
        Re: Computer Shutting Off
        « Reply #2 on: October 16, 2010, 05:48:03 PM »
        I have not adjusted any voltages in the BIOS. I have not touched the bios since at least a week before it started randomly turning off.

        WillyW



          Specialist
        • Thanked: 29
        • Experience: Experienced
        • OS: Windows XP
        Re: Computer Shutting Off
        « Reply #3 on: October 16, 2010, 06:53:01 PM »
        ...
        Ran a ram test.
        ...

        This one?
        http://www.memtest.org/

        Quote
        ...
        The only unusual thing I've been able to find is that in the BIOS under the power tab for the voltages it has: CPU [1.096V]
        3.3V [3.392V]
        5V [5.832V] (this one is red, all the other ones are blue. I assume this because it's out of the +-10% range.
        ...

        Find the online forum, run by Asus.
        Post there, with all your specs, and ask Asus for *their* recommendation, for voltage settings, etc.

        I bet Corsair has one too.
        Find it, and post there...  same thing.  Ask about ram settings, for that ram, in your exact motherboard.
        See what Corsair recommends.    (Hopefully it will be the same settings as Asus recommended)

        Watch closely, to be sure you are getting a response from a company rep. 

        .



        thwhisler

          Topic Starter


          Greenhorn

          • Experience: Beginner
          • OS: Unknown
          Re: Computer Shutting Off
          « Reply #4 on: October 16, 2010, 07:00:29 PM »
          I used memtest86.
          I do not think there is an issue with the RAM.
          Those voltages are not for the RAM. I found them in the bios under Power/hardware monitor. The voltages do not change when I remove ram. Nor can I set the voltages to anything. 

          WillyW



            Specialist
          • Thanked: 29
          • Experience: Experienced
          • OS: Windows XP
          Re: Computer Shutting Off
          « Reply #5 on: October 16, 2010, 07:07:38 PM »
          I used memtest86.

          Ok.
          Quote
          Nor can I set the voltages to anything.

          oh.  Ok.    I misunderstood then.     

          .



          thwhisler

            Topic Starter


            Greenhorn

            • Experience: Beginner
            • OS: Unknown
            Re: Computer Shutting Off
            « Reply #6 on: October 16, 2010, 07:43:30 PM »
            I'm not actually entirely sure what the voltages are indicative of.