Hard drive makes computer shut down.

[clone212]

Specs:

MOBO: ASUS P5NSLI
HDD1 (no problems):ST380011AS (80 GB)
HDD2 (no problems):WDC WD1600AAJS-00M0A0 (150 GB)
HDD3 (PROBLEM): unknown HDD white label (500 GB)
OS: Windows XP Home Edition SP3
CPU: Intel Core 2 Duo (3.06 Ghz)
RAM: 2.5 GB 667Hz
Graphics: Ge-force 8800 GT overclocked
Power supply: unknown (500 watt)

Hi. I have been having a big problem with a newly installed 500GB hard drive. When I first installed it, windows did not detect the hard drive and I had to go to drive manager to create a drive letter for it. Whenever I try to put files in it the whole computer freezes and locks up to where I can't even move the mouse and no sounds come out, also the keyboard flashes the LED's on it and then turns off the keyboard but the computer stays on with the screen in place. Whenever I plug it in it works fine if I put a few very small files in it like megabytes in size but if I put a GB or anything like it at one time it lacks up my PC. It can handle many gigs of info but you have to put it in a few megs at a time and whenever you shut the PC down and reboot with the hard drive still attached it wont go past the bios boot up screen.

[Computer_Commando]

...HDD3 (PROBLEM): unknown HDD white label (500 GB)...

The problem seems obvious, doesn't it?

[clone212]

looks suspicious i know but it actualy has a brand i just cant remember it and the hdd works fine except for the problem described

[Computer_Commando]

If you knew the brand, you could test it with the manufacturer's diagnostics:  http://www.tacktech.com/display.cfm?ttid=287

[clone212]

looked it up its a western digital...something

[Computer_Commando]

For WD drives you can use the Data Lifeguard Tools for Win or the Seagate Seatools for Win.  BTW, Seatools works for most drives.  For a 500GB drive it could take many hours.