:-[My teenage son has a compaq 6015us that has gone completely useless.whenever you try to start it up it starts off and freezes on a screen that states "We apologize for the inconvenience, but Windows did not ............. It gives me five options to go to safe mode, safe mode with networking, safe mode with command Prompt, Last Known Good Configuration........., and Start Windows Normally. When I move it to any one of these it freezes up on me. Can anyone please help. I have it set up next to my Dell and will wait for anyone to help me get it going again.