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Author Topic: Mouse Disconnecting/reconnecting  (Read 3581 times)

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Bahizzle

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    Mouse Disconnecting/reconnecting
    « on: August 15, 2011, 06:48:54 PM »
    For the past two days my usb mouse on my windows XP computer has been disconnecting and reconnecting randomly. Sometimes it doesn't reconnect and a message pops up saying that the hardware in the usb port has malfunctioned. I have tried switching the mouse, and it happens with a different mouse as well. I also tried using a different usb port, with no luck. I read that if you unplug the mouse and uninstall the mouse driver, restart your computer and plug it back in, the driver will install it the problem would be fixed, unfortunately, this did not work and the problem proceeds. Does anyone have any knowledge of house to fix this problem?

    Geek-9pm


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    Re: Mouse Disconnecting/reconnecting
    « Reply #1 on: August 15, 2011, 10:10:27 PM »
    Quote
    Does anyone have any knowledge of house to fix this problem?
    Yes, many here do. The wires, after a time, become frayed and sort out. This will cause the USB interface to fail. Until the short disappears when you move the mouse.
    You can either repair it or by a new one.

    jason2074



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    Re: Mouse Disconnecting/reconnecting
    « Reply #2 on: August 15, 2011, 10:53:41 PM »
    How about inserting other USB devices? Does it behave like the mouse would? Any previously installed wireless devices? Please post your computer model/brand and specs.

    Bahizzle

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      Re: Mouse Disconnecting/reconnecting
      « Reply #3 on: August 16, 2011, 07:35:55 AM »
      I don't think the mouse wires are frayed because it occurs with any mouse I use, unless you mean the usb port wires. I have tried plugging the keyboard usb into the one I'm using for the mouse and it works fine.

      Computer Specs:

       Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.100216-1441)
                 Language: English (Regional Setting: English)
      System Manufacturer: Gigabyte Technology Co., Ltd.
             System Model: GA-MA74GM-S2
                     BIOS: Award Modular BIOS v6.00PG
                Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5600+,  MMX,  3DNow (2 CPUs), ~2.8GHz
                   Memory: 1918MB RAM
                Page File: 540MB used, 3272MB available
              Windows Dir: C:\WINDOWS
          DirectX Version: DirectX 9.0c (4.09.0000.0904)
      DX Setup Parameters: Not found
           DxDiag Version: 5.03.2600.2180 32bit Unicode

      DirectInput Devices
      -------------------
            Device Name: Mouse
               Attached: 1
          Controller ID: n/a
      Vendor/Product ID: n/a
              FF Driver: n/a

            Device Name: Keyboard
               Attached: 1
          Controller ID: n/a
      Vendor/Product ID: n/a
              FF Driver: n/a

            Device Name: Mass Storage Device
               Attached: 1
          Controller ID: 0x0
      Vendor/Product ID: 0x058F, 0x6364
              FF Driver: n/a

      Poll w/ Interrupt: No
               Registry: OK

      The mice I have tried include a Microsoft wheel mouse optical usb, and a Gearhead lighted optical mouse
       

      Geek-9pm


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      Re: Mouse Disconnecting/reconnecting
      « Reply #4 on: August 16, 2011, 01:54:33 PM »
      You have tried other mouse.
      Mouse works on other computer
      You stated that Windows reports an error from the USB hardware.
      This leads one to reason that:
      1. Windows is messed up
      OR
      2. The drivers are wrong.
      OR
      3. The motherboard is bad

      Do you have any hardware yellow blots? You know, the yellow circle with a question mark. Any blots. Even on other devices.

      jason2074



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      Re: Mouse Disconnecting/reconnecting
      « Reply #5 on: August 17, 2011, 12:36:54 AM »
      Here is your online pdf manual -> GA-MA74GM-S2 Manual on page 39 for Integrated Peripherals - You have USB Keyboard support and USB Mouse support for you to enable under BIOS settings.

      Bahizzle

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        Re: Mouse Disconnecting/reconnecting
        « Reply #6 on: August 17, 2011, 07:50:49 AM »
        Quote
        Do you have any hardware yellow blots? You know, the yellow circle with a question mark. Any blots. Even on other devices.

        No, there are no yellow marks next to any hardware in the device manager.

        Geek-9pm


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        Re: Mouse Disconnecting/reconnecting
        « Reply #7 on: August 17, 2011, 12:20:32 PM »
        One last shot. I go for the brute force method
        As a last resort. For diagnostic purpose only.
        knoppix
        Or any of the 'Live' CD systems that boot an independent OS that does not use the same drivers as Windows. These Linux based kernels  either find your mouse or don't. If you mouse is mouse, and works, that would indicate that it is not a hardware problem.
        http://en.wikipedia.org/wiki/List_of_live_CDs
        Of course you only would boot it to see it the mouse works. Yeah, its overfill, but the CD could be handy in the future. And it is FREE!

        jason2074



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        Re: Mouse Disconnecting/reconnecting
        « Reply #8 on: August 17, 2011, 06:33:21 PM »
        Check your Manual(reply#5). If you have a PS/2 port for a mouse/keyboard, you still have another option.

        Bahizzle

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          Re: Mouse Disconnecting/reconnecting
          « Reply #9 on: August 18, 2011, 01:39:59 PM »
          I asked in the live help chat and someone game me a link with instructions, I followed them, eventually had to edit a usb registry file, and my mouse hasnt diconnect in 24 hours. I think my problem is solved.