Hi , I'm new here and I hope somebody out there can give me a little assistance. Over the last couple of months I've been having alot of really annoying problems with my pc. I finally just decided to reformat mhd and start over with a clean slate. I managed to back up all my important stuff so no worries there. But I need an ID number to reinstall my MS word program. It came bundled with my old gateway pc, and I have no idea where, or even if I ever got that number. Also does any one out there know if I can download the Gateway Go Back software any where? Thanks for any help.