Hi all,
I have a Lexmark PRO901 here which is refusing to print in colour. I have installed brand new colour cartridges which are definitely seated properly. The printer is reading that the cartridges were full when I put them in, and after I tried printing and photocopying a few things the levels have gone down, which I'm guessing is inaccurate considering not a single drop of colour is on the paper. I have updated the firmware to the latest version and that has done no good. I have tried printing from Windows 7 and Mac OSX for good measure, but, unsurprisingly it made no difference.
I've also tried cleaning the heads, aligning and every thing else I could see.
I'd really appreciate any help.
Thanks,
Luke