IIS Connectivity Issue

[et_phonehome_2]

I have a server running IIS6 whereby some users can connect while others cannot.  Those users who cannot connect can ping the URL, and can perform a tracert so that is not the issue.  Eg., the URL is my.company.com, they can connect to my.company.com/test, but when try something like my.company.com/test/us/xxx/yyy it just timeout [like I said some users have no issues].

Can someone recommend a way I can troubleshoot this strange issue, and also, how do I tell someone is hitting the URL whether it fails or not?  They do not receive any http error code, just receive a "The connection has timed out" on both IE and Firefox.

[Rob Pomeroy]

Have you tried looking in the IIS access logs?  Are you using any kind of hardware/software firewall or application gateway?

[et_phonehome_2]

Issue has been resolved.  The problem was that some desktops had an old proxy server coded in their hosts file which was no longer being maintained. Used ieHTTPheaders to fine this out....