Medion note book

[stavro]

Does anyone know how to get inside a medion note book . i have removed all available screws but still can't open it.    

[stavro]

computor wont boot up it hangs when it gets to the windows xp logo tried to boot from the dvd drive but it just ignores it so i suspect the dvd drive may be broken and causing the problem. i think i need to disconnect the drive

[stavro]

already tried that , a list of files appeared and then it froze. thought maybe i had a virus so tried to reformat the hard drive reinstall windows. but when the system reboots for the final stages it locks up again at the windows logo ( used an external drive for the windows cd)

[stavro]

tried tapping the laptop but still the same

[stavro]

finaly managed to boot up in safe mode.
dvd/cd drive is present but cant access it. carried out virus checks with stinger + norton but found nothing.
run adaware found files Alexa? removed them. but still cannot access the dvd drive or boot up normally.  

[merlin_2]

Just to kick the grey matter into touch......the system specs are? did this have an o/s on it........?

[stavro]

intel pentium 4 3.2Ghz.
512 DDR RAM.
60 GB hard drive.
64 MB Nvidia FX5300 graphics.
DVD+RW.

O/S windows xp home edition sp1a.

[merlin_2]

take the dvd/cdrom drive out......does it boot.

[stavro]

can't work out how to get into or remove anything from the case

[merlin_2]

http://www.eserviceinfo.com/index.php?what=search2

[stavro]

ok managed to open the case and removed the dvd drive but still getting the same problem when booting up

[GX1_Man]

Do you have any experience servicing laptops? Is it still under a warranty you are trying to void? Have you visited the manufacturer's web site/forum?

Why are you trying to get in there so badly? What has happened to this poor machine?

[stavro]

no it is no longer under warrenty. tried to contact medion but got no reply. dont know what happened to the machine other than it hangs up on the windows xp logo when it boots up. it would not read or acknowledge the dvd drive suspected the dvd to be the problem but now it doesn't look that way    

[Fed]

"Safe mode helps you diagnose problems. If a symptom does not reappear when you start in safe mode, you can eliminate the default settings and minimum device drivers as possible causes. If a newly added device or a changed driver is causing problems, you can use safe mode to remove the device or reverse the change."

Go back into safe mode & look around for the problem, check your device manager and event viewer.

[GX1_Man]

Opening a laptop by a novice is ALWAYS the wrong thing to do.  

Leave that alone and reinstall Windows after backing up your critical data. Load SP2 before connecting to net. Practice safe computing.

Let us know if this fixes it.