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Author Topic: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.  (Read 4420 times)

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pblackii

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Windows 7
    WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
    « on: January 21, 2012, 04:51:03 PM »
    I can't figure this out, if I click on an Adobe installer for pdf or flash, or windows media player nothing happens. If I click the quick start icon, the icon is highlighted for maybe three seconds and then is no longer highlighted. Upon looking at the task manager, I see the process being started and then disappearing from the list. It stays in the task manager for the same duration as the quick start icon is highlighted. I'm running windows 7.

    There is no error message thus making this really confusing. How do I fix this?

    truenorth



      Guru

      Thanked: 253
      Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
      « Reply #1 on: January 21, 2012, 04:59:43 PM »
      what browser are you using? truenorth

      pblackii

        Topic Starter


        Greenhorn

        • Experience: Beginner
        • OS: Windows 7
        Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
        « Reply #2 on: January 21, 2012, 05:01:32 PM »
        I use firefox.

        pblackii

          Topic Starter


          Greenhorn

          • Experience: Beginner
          • OS: Windows 7
          Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
          « Reply #3 on: January 21, 2012, 05:26:28 PM »
          Also, I just realized that the installer (Adobe Flash player/PDF viewer) is completely removed after starting it. I'm running McAfee as well.

          truenorth



            Guru

            Thanked: 253
            Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
            « Reply #4 on: January 21, 2012, 06:14:49 PM »
            These "installations"you are desiring are they due to an advisory appearing offering an update or is it an initiative you have decided to do? I am wondering if your security levels either in windows or McAfee are at a level that is preventing this. Are you able to download any updates  or other software? Have you tried to attempt doing any of these updates from safe mode? Is this a new issue that might be related to something else you did recently? I would not want you to be accessing the internet to download anything without a virus protection program running (just occurred to me is it possible  that you have more than one virus software running at the same time), However if you want to try  to see if McAfee is involved you could download one of the free ones (Avira/Avast/AVG) and once downloaded install it and disable McAfee to see if things change re the updates. truenorth

            pblackii

              Topic Starter


              Greenhorn

              • Experience: Beginner
              • OS: Windows 7
              Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
              « Reply #5 on: January 21, 2012, 08:12:35 PM »
              The installations are an initiative on my behalf. I can download other software, but I can't install adobe flash player or pdf viewer nor run WMP. I will attempt to run the installation in safe mode. I have no malware showing in any of my scans as well.

              Edit: There isn't much of a difference in safe mode. The adobe flash player installer shows up in services, but never appears; and WMP doesn't show up at all.
              « Last Edit: January 21, 2012, 08:23:01 PM by pblackii »

              pblackii

                Topic Starter


                Greenhorn

                • Experience: Beginner
                • OS: Windows 7
                Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
                « Reply #6 on: January 21, 2012, 09:52:55 PM »
                The adobe flash player installer process now stays in the task manager list, but it still doesn't ever show.

                jason2074



                  Egghead

                • It doesn't matter.
                • Thanked: 224
                • Experience: Beginner
                • OS: Windows 7
                Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
                « Reply #7 on: January 21, 2012, 11:37:07 PM »
                Quote
                I use firefox.
                Can you check first while FF browser is open... Go to Tools - Add-ons and click Plugins. Do you see any Shockwave Flash(version) installed? Meanwhile, try downloading Foxit PDF Reader.

                pblackii

                  Topic Starter


                  Greenhorn

                  • Experience: Beginner
                  • OS: Windows 7
                  Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
                  « Reply #8 on: January 21, 2012, 11:59:06 PM »
                  Yes, I do have a Shockwave Flash installed. Also, I'm currently using PDFLite as an alternative. It's the Flash Player that poses the biggest problem for me.

                  Raptor

                  • Guest
                  Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
                  « Reply #9 on: January 22, 2012, 04:14:22 PM »
                  Also, I just realized that the installer (Adobe Flash player/PDF viewer) is completely removed after starting it. I'm running McAfee as well.

                  They are supposed to. Fun little feature isn't, it?

                  Disable McAfee for a moment and install Microsoft Security Essentials, let that do a full scan.

                  If you want an alternative to Adobe Reader, use Evince.

                  jason2074



                    Egghead

                  • It doesn't matter.
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                  • Experience: Beginner
                  • OS: Windows 7
                  Re: WMP, Adobe Flash Player, Adobe PDF Viewer won't install.
                  « Reply #10 on: January 22, 2012, 11:42:37 PM »
                  Quote
                  It's the Flash Player that poses the biggest problem for me.
                  What's wrong with flash player?