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Author Topic: Acer Crystal Eye Crystal webcam isn't working  (Read 1480 times)

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kimberly

    Topic Starter


    Newbie

  • hey ya'll (:
    • Experience: Beginner
    • OS: Unknown
    Acer Crystal Eye Crystal webcam isn't working
    « on: January 21, 2012, 10:08:13 PM »
    I have the Acer Aspire Notebook 5734Z-4725. I have had the black screen with the USB sound going off. I've been getting a pop up saying I can use a faster port but close it because I don't know about ports and don't want to screw up my computer and the pop up notice saying the camera is in use. I have deinstalled/reinstalled the driver. I have also done a system restore on the computer which set it back to factory settings that didn't work. As far as I can tell it is the same driver. Sometimes it seems to be working fine like the video will work but this is very rare and if I move my computer it puts my webcam back to a black screen. My webcam doesn't work with skype, ooVoo, msn, yahoo nothing.please help i'm so tired of it not working it has been like this over a month i have been on the internet for hours looking for a solution.

    jason2074



      Egghead

    • It doesn't matter.
    • Thanked: 224
    • Experience: Beginner
    • OS: Windows 7
    Re: Acer Crystal Eye Crystal webcam isn't working
    « Reply #1 on: January 21, 2012, 10:55:13 PM »
    Do you have a recovery option to reinstall the driver. Note : This image is on a Sony Vaio laptop but more likely similar.

    Make sure you choose the similar feature if available and not use the restore to factory default as shown.