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Author Topic: BCCode f4 on Windows 7 Home Edition 64-bits  (Read 4595 times)

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kagan09

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Unknown
    BCCode f4 on Windows 7 Home Edition 64-bits
    « on: February 21, 2012, 01:02:25 AM »
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 3081

    Additional information about the problem:
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA8007A135F0
    BCP3: FFFFFA8007A138D0
    BCP4: FFFFF80003383300
    OS Version: 6_1_7600
    Service Pack: 0_0
    Product: 768_1

    I have formatted the laptop sevaral times and have updated all drivers. There are virtually no programs other than those installed by the manufacturer. I have sent the PC to the manufacturer, however they, returned it stating that no hardware issues have been found.

    I was wondering if this is a hardware or software issue ?
    What is the problem and how can it be fixed ?

    I have attached the dump file.

    Thanks in advance !


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