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Author Topic: Mouse conflicting with my Wacom Tablet  (Read 6101 times)

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copespeak

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Mouse conflicting with my Wacom Tablet
« on: March 06, 2012, 03:45:00 AM »
I have just installed a brand new Wacom Intuos4 pen tablet on my laptop. I had some initial problems with it crashing and the driver appeared to disappear. I had discussions with Wacom who told me to install a more recent driver.... which I have done, and it's seems to be behaving itself today. Now my mouse/cursor is being very bad. The pen off the tablet is mostly OK, but the mouse sends the cursor and the screen a bit haywire, forcing me to use the pen to operate. Mostly it misbehaves within the workspace and on the actual web page, not the toolbars.

It's an old mouse and a five year old laptop, both of which have been excellent until now. I love my Wacom and would like to resolve this and keep everything going along in harmony. Any suggestions?

jason2074



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Re: Mouse conflicting with my Wacom Tablet
« Reply #1 on: March 06, 2012, 11:37:08 PM »
Check the manual here -> http://www.wacom.com/en/customercare/~/media/Files/Manuals/Intuos4_Wireless_Users_Manual.ashx
The testing optional mouse and troubleshooting steps might help you.

copespeak

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Re: Mouse conflicting with my Wacom Tablet
« Reply #2 on: March 07, 2012, 06:43:45 PM »
Thanks for the link. It doesn't really say much re: conflicts, that I can see anyway. I've disconnected the mouse and rebooted the computer, and it seems to have resolved itself so far. My mouse is very old (12-14 y.o.!). Maybe time to upgrade.

Raptor

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Re: Mouse conflicting with my Wacom Tablet
« Reply #3 on: March 08, 2012, 07:42:59 AM »
That is an old mouse. Maybe it just needs to be cleaned?

copespeak

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Re: Mouse conflicting with my Wacom Tablet
« Reply #4 on: March 13, 2012, 02:17:33 PM »
I will try that, but it works  when the Wacom is off.

Raptor

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Re: Mouse conflicting with my Wacom Tablet
« Reply #5 on: March 13, 2012, 03:01:05 PM »
I will try that, but it works  when the Wacom is off.

Then it is not a question of cleaning, I suppose!

Are you storing the pen near the tablet?