a disk read error has occured-dell 8100

[rmbnba]

I need to get out of the same screen, every time i restart, message says-a disk read error has occured-press ctr-alt-del to restart. I have a dell laptop 8100 inspiron- bios A15- also what would be the boot order for this, or how can i get around this problem. Thanks

[GX1_Man]

Press F2 when you see the dell screen and see if it recognized the hard drive in the BIOS (about a  third of the screen down). If not you may have a bad hard drive, OR the drive may have gotten slid out of its docking socket. If so, just push it back in until it clicks. Some have a screw and some don't to hold it in, others just a release on the bottom.

Let us know what you find.

[pcdoc4christ]

RMB:

Here's what i found at Dell's support site:

http://service.dell.com/dell/step/1,,33732+26+35994+34536+24365+17433,00.html

Let us know if our suggestions don't help.

Doc