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Author Topic: BSOD every time I try to install a new program or update a current one.  (Read 4247 times)

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RyanValentik

    Topic Starter


    Starter

    • Experience: Experienced
    • OS: Windows 7
    Every time I go to install a new game or program my computer gets a BSOD about halfway through. It usually only happens on a program that I decently sized. Please help me! I have done a full malware scan as well a full Microsoft security scan. I have attached a copy of the BSOD.

    System:
    Nvidia Gforce GTX 650ti
    AMD 6-core COU 3.3Ghz, 14.0 MB total cache
    700w PSU
    8 gb DDR3 ram


    [recovering disk space, attachment deleted by admin]

    Allan

    • Moderator

    • Mastermind
    • Thanked: 1260
    • Experience: Guru
    • OS: Windows 10
    Download BlueScreenView:
    http://www.nirsoft.net/utils/blue_screen_view.html
    unzip downloaded file and double click on BlueScreenView.exe to run the program.
    when scanning is done, go to EDIT - Select All
    Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
    Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

    RyanValentik

      Topic Starter


      Starter

      • Experience: Experienced
      • OS: Windows 7
      I did it and it says there are 0 crashes. Should I try to download something to force a BSOD so it can get a crash report?

      Allan

      • Moderator

      • Mastermind
      • Thanked: 1260
      • Experience: Guru
      • OS: Windows 10
      Let's try a couple of things:

      1) To check the ram, download memtest (http://memtest.org/). Burn it to a cd using a dedicated .iso burning utility (http://www.petri.co.il/how_to_write_iso_files_to_cd.htm), make sure the cd drive is at the top of the boot order in bios, then boot to the newly created cd and run the utility.

      2) Hard Drive Diagnostics: http://www.tacktech.com/display.cfm?ttid=287

      Make sure, you select tool, which is appropriate for the brand of your hard drive.
      Depending on the program, it'll create bootable floppy, or bootable CD.
      If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.
      For Toshiba drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnostic

      RyanValentik

        Topic Starter


        Starter

        • Experience: Experienced
        • OS: Windows 7
        My cd drive doesnt have a burner from what I have accumulated. Is there any other way? Sorry for the inconvience.

        RyanValentik

          Topic Starter


          Starter

          • Experience: Experienced
          • OS: Windows 7
          It just BSOD again and the bluescreen view didn't pick it up. Someone help. Its driving me crazy