Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Microsoft office Document scanning does not support this type of device  (Read 3811 times)

0 Members and 1 Guest are viewing this topic.

williamtan

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Windows 7
    Hi Computer Help Members

    I have this problems when I plug in my Samsung phone in the computer & use Media Device mode (MTP) to view Microsoft file I can only see folders but not the file previously I can see folder  & file but after update the Microsoft service pack this incident happen

    The error message is “Microsoft office Document scanning does not support this type of device”


    I have log in as a Administrator checked the Computer management service Plug & Play  is grey in color

    Phone Model :GT-N7105
    Workstation : Window 7 Professional
    Service pack 1
    Memory 2GB
    32bits os





    Thank you kindly advised & help please.


    [recovering disk space, attachment deleted by admin]

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1699
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    If you look at the bottom of your image it appears the phone wasn't finished loading it's data...perhaps you were too hasty.
    Remove the phone using safely remove...re-boot and try all over again this time give the phone a little longer.
       
     
    " Anyone who goes to a psychiatrist should have his head examined. "

    williamtan

      Topic Starter


      Newbie

      • Experience: Beginner
      • OS: Windows 7
      Hi Patio & all
      sorry for more info here the attachment file ::) can see photo but not Microsoft office file

      [recovering disk space, attachment deleted by admin]

      kaira22



        Newbie

        • Experience: Beginner
        • OS: Windows 8
        I have connected my Canon camera to my Windows 7 PC, when I connect to the gadget I got a message that "Microsoft Office Document Scanning does not bolster this sort of gadget." and afterward nothing happens. What ought to be improved the situation this sort of blunder message? I have the Canon programming introduced on my machine which causes me to associate the camera with PC.