Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: I used combofix and now I can't open control panel, windows explorer etc.  (Read 2591 times)

0 Members and 1 Guest are viewing this topic.

hellno187

    Topic Starter


    Newbie

    • Experience: Beginner
    • OS: Windows 7
    OK don't chastise me I know I shouldn't have done it, but I ran Combofix and now I can't open my computer or programs fold etc. it says no such interface supported. Everything else works fine like I was able to use Firefox to open this topic. I should also add that even though it won't let me double click and open folders on my desktop it will allow me to left click and open them. The funny part is the bug I was trying to get rid of with Combofix is still there lol.  ???

    SuperDave

    • Malware Removal Specialist
    • Moderator


    • Genius
    • Thanked: 999
    • Certifications: List
    • Experience: Expert
    • OS: Windows 8
    Hello and welcome to GeekPolice.Net My name is Dave. I will be helping you out with your particular problem on your computer. 

    1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
    2. The fixes are specific to your problem and should only be used for this issue on this machine.
    3. If you don't know or understand something, please don't hesitate to ask.
    4. Please DO NOT run any other tools or scans while I am helping you.
    5. It is important that you reply to this thread. Do not start a new topic.
    6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
    7. Absence of symptoms does not mean that everything is clear.

    If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
    *******************************************************
    ComboFix is a powerful tool and should only be used under the guidance of an expert. I'm not sure that I can help fix this problem. These instructions may be different for Windows 7. Also, can you try booting your computer in Safe Mode and see how it's working there?

    I'd like to see the removals performed by ComboFix. Click Start > Run and type the following bold text into the Run box and click OK:

    C:\Qoobox\ComboFix-quarantined-files.txt

    The report should open for you. Please post the contents of that report in the next reply.
    Intel(R) Core (TM) i3-3220 CPU 3.30 GHz 8.0 Gb RAM Windows 8.1 with a dual boot to Windows XP  Home with SP3, Comodo  with Windows Firewall & Windows Defender