System Doesn't See Sony Camera

[overthehill]

I'm attempting to use my camera (Sony DSC-W5) with Win 8.1. The device manager tells me that the driver is up to date but then I get the message(below). Initially after boot up when I check the device manager there is no yellow triangle next to Sony DSC. But as soon as  I try anything the yellow triangle appears.I've uninstalled the driver and reinstalled etc.,etc. to no avail. The PC will not recognize the camera except it does make a noise(beep?) when turning the camera on and off. The other thing that seems odd is that when booting up the PC the mouse is not recognized if the camera is plugged in and turned on. Immediately upon removal of the camera the mouse works fine. My understanding from Sony is that this camera should work with this O/S.

Any ideas would be appreciated. Thks. overthehill

_________________________________
This device cannot start. (Code 10)
{Operation Failed}
The requested operation was unsuccessful.

[patio]

Code 10 is generally a Hardware error message...how old is the Cam ? ?

[overthehill]

A little older than I thought. Date bought : 1/10/06

[Salmon Trout]

Sounds like the camera is dragging down the USB power or faulty in some other way. Does it still take pictures? Are you using a memory stick in the camera? When I had a Sony camera I got a card reader and took the stick out of the camera and put it into a reader which I plugged into a USB port. In fact I do this with all my digital cameras and camcorders.

[overthehill]

Duh!!!  Now why didn't I think of that? I've been copying to my other PC's and then using a stick to transfer. Guess that's why I depend on folks like you to help folks like me. Thank You. Salmon.

Much appreciated. overthehill

[Salmon Trout]

A thought - I know a lot of people use the term "memory stick" to mean a pen drive or jump drive or whatever, I mean the Memory Stick with a capital M and a capital S, that is Sony's own type of memory card.

It might look like this



Or like this



You can take it out of the camera and insert it into a USB device called a "card reader", they cost about $10 to $20. You would need to make sure it covers the type of card ("stick") you have in your camera.

[overthehill]

Yep. I know exactly what you mean.I should have thought of that. Took the card out of the camera. Stuck it in the PC and presto. Not the first time that you've helped me Salmon. Keep up the good work.

Merry Christmas. overthehill

[Salmon Trout]

It's just that I have recently had a protracted conversation with my sister about "memory sticks"... it's still fresh in my mind!

Merry Christmas!

[PCdoc]

I had similar problems while connecting mobile phone (USB Storage) to my PC. Found out the connecting cable was the problem.