When you mentioned the color, gave me another idea to test. Changed the black text to color, & it printed good, then replaced the new black cartridge with another new one, still nothing, but after cleaning the head 3 times, it kicked in & printed black good.
Would it have kicked in with the old one, if I had cleaned the head a couple more times? dont know, but will hang on to it sealed, as it may kick in after this is gone.
The shortcut check ink levels icon on the desktop does nothing, as a few of the other things in maintenance, but will give a few weeks to "kick in" after I re-installed the new software.
The black cartridge was the last thing I suspected, as I had cleaned the nozzle a couple times, but thats what I like about these forums, you can get a 2nd or 3rd opinion when you may be missing the forest for the trees.
Have been trying to find a way to get rid of the footer on bottom of page for a few years, if you have any ideas. The settings are not checked to have it print it, MS said it is a printer problem, Epson said it is a MS problem, was hopeing it would finally kick in after re-installing the software, I lean toward the printer being the problem as the settings are on its menu, or maybe it just plain never worked in this model.