Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: NVIDIA card disappears then re-appears after cold reboot  (Read 3515 times)

0 Members and 1 Guest are viewing this topic.

TheBiggestNoob

    Topic Starter


    Rookie

    • Experience: Experienced
    • OS: Windows 7
    NVIDIA card disappears then re-appears after cold reboot
    « on: March 26, 2014, 02:33:57 PM »
    Lenovo W150HN.Purchased on 2011 .
    Windows 7 64 bit up to date.
    8GB RAM , Crucial C300 SSD.
    On board sound. NVIDIA 540M graphics card.
    Comodo Internet Security, regularly scanned with Malwarebytes,Spybot S&D,Kaspersky Virus Cleaner.
    I have a Windows CD.

    Problem started happening 2 weeks ago and I do not recall installing anything prior to that.I leave the laptop on all night to run a small program on background.I lower the resolution and put it in power saver mode with CPU throttle and sleep disabled.The program I run is not CPU/RAM/GPU intensive.Very small program that I've been using for a long time.
    The problem is , the computer crashes and reboots itself overnight.When I go to Device Manager I can't find the NVIDIA graphics card and only Intel integrated one is listed.When I right click on desktop, I do not see the NVIDIA control panel.If I try to reinstall the driver it says no compatible hardware is detected.
    If I reboot the problem still exists,the card is not recognized.If I shut down the computer then start it, then NVIDIA comes back and everything works normal.I can even play a GPU intensive game without any hiccups.The card disappears and causes computer to reboot overnight when I leave it on.The GPu temps are not that high, around 60C.Has always been like that.The computer has been cleaned from dust internally about 5 months ago.
    The Reliability Monitor shows this "Shut down unexpectedly" error
    Code: [Select]
    BCCode: f4
    BCP1: 0000000000000003
    BCP2: FFFFFA8008A6E770
    BCP3: FFFFFA8008A6EA50
    BCP4: FFFFF800031CF7B0
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    the following error was from 2 days ago
    Code: [Select]
    BCCode: 7a
    BCP1: 0000000000000020
    BCP2: FFFFFFFFC000009D
    BCP3: FFFFFA8007805078
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    This error was from March 21.It is titled "Video Hardware Error" and the details are
    Code: [Select]
    BCCode: 117
    BCP1: FFFFFA800873C320
    BCP2: FFFFF880040F1D10
    BCP3: 0000000000000000
    BCP4: 0000000000000000
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1

    It's pretty obvious that NVIDIA is causing this problem but could this be a software related issue?I don't recall updating anything prior to that.I just ran a 2-pass Memtest86+ and RAM came up clean.Sfc /scannow came up clean as well.Computer is clean from viruses.Verified by 5 different scanners.Any ideas ? Thanks.

    Edit: I installed the latest NVIDIA drivers from official website but the problem still happens.

    TheBiggestNoob

      Topic Starter


      Rookie

      • Experience: Experienced
      • OS: Windows 7
      Re: NVIDIA card disappears then re-appears after cold reboot
      « Reply #1 on: April 11, 2014, 03:08:37 PM »
      I was able to reproduce the problem.
      This happens only when I throttle the CPU to less than 50% from Power Options advanced settings.Keeping it like that for few hours apparently causes a conflict between NVIDIA graphics card and 2nd gen Intel i7.The problem can be considered solved.