Ok. In the meantime, we should run some more scans just to see what's left.Please download
AdwCleaner by Xplode onto your Desktop.
Before starting AdwCleaner,
close all open programs and internet browsers, then double-click on the AdwCleaner icon.
If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.
AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the
Clean button.
AdwCleaner will now prompt you to
save any open files or data as the program will need to reboot the computer. Please do so and then click on the
OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the
OK button. You will now be presented with an alert that states
AdwCleaner needs to reboot your computer.
Please click on the
OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
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Please download
Junkware Removal Tool to your desktop.
•
Warning! Once the scan is complete JRT will shut down your browser with NO warning.
•
Shut down your protection software now to avoid potential conflicts.•Temporarily
disable your
Antivirus and any
Antispyware real time protection before performing a scan. Click
this link to see a list of security programs that should be disabled and how to disable them.
•Run the tool by double-clicking it. If you are using Windows Vista or Windows 7, right-click JRT and select
Run as Administrator•The tool will open and start scanning your system. At the Command Prompt, you’ll need to press any key to perform a scan.
•Please be patient as this can take a while to complete depending on your system's specifications.
•On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
•Copy and Paste the JRT.txt log into your next message.
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Download
Security Check by screen317 from one of the following links and save it to your desktop.
Link 1Link 2* Double-click
Security Check.bat* Follow the on-screen instructions inside of the black box.
* A
Notepad document should open automatically called
checkup.txt* Post the contents of that document in your next reply.
Note: If a security program requests permission from
dig.exe to access the Internet, allow it to do so.