I know all the Ctrl. Alt. Delete stuff and have tried all the start up options eg. safe mode, last good con etc but windows will not run. All that I can get is a light blue, or a standard windows background or a light blue screen with the little box tools loading. Not a thing more only access to the black F10 menu and the F11 but tried all that.
It's the wife's laptop, Sony, she just emails and writes stories so it never works very hard but now about 6 years old it's had lots of automatic Windows updates.
Shut down on night and the screen indicated updates had started to load there were so many that she had to let it run and run for an hour or so. We had just moved house and had only a O2 3G connection to the internet and it had a poor signal.
The next morning the windows background only and no task bar, icons or Windows start icon.
The Windows update must be the thing that is blocking any recovery.
I have tried Start in last good, but nothing, I have lost the recovery disc I made in a packing case when we moved house.
Can I Boot in up and write something to boot the recovery?
Any ideas! Any help please. Thanks.
Badger Bill