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Author Topic: XfX 7770 Worth it to RMA ? 4 months left  (Read 2950 times)

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xxn0skiiizxx

    Topic Starter


    Greenhorn

    • Experience: Familiar
    • OS: Windows 7
    XfX 7770 Worth it to RMA ? 4 months left
    « on: September 08, 2014, 02:38:11 AM »
    System specs
    X4 640
    ASRock n68 vs3 ucc
    4gb ddr3 1600mhz ram
    XFX 7770 Double dissipation ( bought on 4 January 2013 )
    Antec High current Gamer 400W PSU


    my 7770 from XFX purchased on 4 january 2013 is having some issues. those issues are not that big but i think those can cause a bigger problem after the warranty period

    the issieus i have are.

    Black Screen Syndrome Happends rarely while playing World Of Tanks ( other games i dont know since i dont game alot )

    Blue screen of death Atikmdag.sys while browsing on the internet happends around 3 or 4 times a day

    once i had green bars all over my screen pics


    and once i had purple stripes in my screen.

    and in Game my screen freezes for 1-2 secs. on the moment it froze the sound also froze for 1-2 secs.

    those problems i think occur on a graphics card that is not functioning properly.

    i got 4 months more Warranty so here is the question

    is it worht to RMA it ?
    Any bad or good Experience with XFX Rma ?
    How long will it take aprox ?

    i contacted XFX already and they told me to try a other card. but dont have one to borrow from friends. those stripes are enough to tell its the GPU not being 100% it happend and a GPU should not do that right ?

    also XFX told me to pay shipping and it can take to 1-2 months. but i heard people having it back and replaced in 1-3 weeks

    any one experience with that ?

    Thanks in advance

    Computer_Commando



      Hacker
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    • Computer: Specs
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    • OS: Windows 10
    Re: XfX 7770 Worth it to RMA ? 4 months left
    « Reply #1 on: September 08, 2014, 04:15:07 AM »
    You paid for it, it has a warranty.  Why wouldn't you RMA it?
    Absolutely, RMA it today.

    xxn0skiiizxx

      Topic Starter


      Greenhorn

      • Experience: Familiar
      • OS: Windows 7
      Re: XfX 7770 Worth it to RMA ? 4 months left
      « Reply #2 on: September 08, 2014, 04:33:28 AM »
      i mean those problems are minor. i know i have a RMA and i have rights to RMA it. but those stripes just occured once. blue screens occurs 3 times a day and black screen syndrom also sometimes.

      this can lead to bigger problems for later.

      but the problem i am with is

      XFX says it will take 1-2 months. what if it does and didnt find the problem. and send me my card back. than i lost 1-2 months of my warranty because xfx coulnd't find it.
      how about shipping costs ?

      we will send the packages in netherlands in bulk to Hong Kong.
      Once we get the package, we will test it in Hong Kong.
      After that, the faulty card or psu will be sent to China.
      Then, our colleagues in China will prepared replacement and send it back to Hong Kong.
      Finally, the replacement will be delivered to your address provided directly.

      Do i have to pay for all those shippings or just from my house to the warehous in Bulk ?


      xxn0skiiizxx

        Topic Starter


        Greenhorn

        • Experience: Familiar
        • OS: Windows 7
        Re: XfX 7770 Worth it to RMA ? 4 months left
        « Reply #3 on: September 08, 2014, 01:12:16 PM »
        5 hour done nothing found. how the store will find or xfx will find the problem if it passed a benchmark of 5 hours ?


        « Last Edit: September 08, 2014, 01:36:20 PM by xxn0skiiizxx »