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Author Topic: Switching computer back on  (Read 1797 times)

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ohlson

    Topic Starter


    Starter

    • Experience: Beginner
    • OS: Windows 7
    Switching computer back on
    « on: September 19, 2014, 02:01:38 PM »
    This evening I added a new programme to my wife's computer.  I had to turn off then turn back on and it is asking for my Microsoft Key numbers.  The problem is I do not have them.  The computer was set up in a local shop who are no longer operational.  It is an older type programme ie XP.  The computer is totally legal and has always worked completely ok, but there does not seem to be any way of getting in to the system without the Microsoft prompt that keeps coming up.

    Can anyone please help to suggest how I can get round this.  My wife is making my life *censored* and as quickly as possible please before she kills me

    Kind Regards


    Ian

    Allan

    • Moderator

    • Mastermind
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    • Experience: Guru
    • OS: Windows 10
    Re: Switching computer back on
    « Reply #1 on: September 19, 2014, 02:47:03 PM »
    I'd suggest you contact Microsoft directly. Alternatively, if you have backup images you can restore to a prior date.

    patio

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    • Thanked: 1701
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    • Experience: Beginner
    • OS: Windows 7
    Re: Switching computer back on
    « Reply #2 on: September 19, 2014, 04:31:04 PM »
    Not sure what App would ask/prompt you for your Win key...sounds a bit Phishy to me....
       
     
    " Anyone who goes to a psychiatrist should have his head examined. "