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Author Topic: Computer Randomly Shuts Off or Freezes  (Read 3361 times)

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Chaosinsanity

    Topic Starter


    Greenhorn

    • Experience: Beginner
    • OS: Unknown
    Computer Randomly Shuts Off or Freezes
    « on: September 24, 2014, 09:47:33 PM »
    Ok here's the build

    ASUStek Crosshair V Formula-Z Mobo

    ASUS AMD Radeon HD 7770 2 gigahertz GPU

    AMD FX-8150 Zambezi 8 Core 3.6 GHZ CPU

    16 GB DDR3 Dual Channel ram PNY Electronics

    850 Watt Power Supply not sure what manufacturer

    Windows 8.1 Operating System

    I use Windows Defender, Malwarebytes, and SUPERAntiSpyware



    Anyway the problem is this,

    My computer randomly either freezes or shuts down. It has frozen while even on the BIOS. I've used CPUID and HWMonitor to check temperatures. I've checked in the event log to see what happened. All it says is that it shut down. It's a 2 year old build.
    Not sure exactly what other information is needed to help identify the problem.







    Geek-9pm


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    • OS: Windows 10
    Re: Computer Randomly Shuts Off or Freezes
    « Reply #1 on: September 24, 2014, 10:15:33 PM »
    The usual thing is to suspect the PSU (Power Supply Unit.). Even a very good PSU may be susceptible to sudden shutoff. So using a spare PSU is the normal way to test fort this kind of problem. Otherwise, it is very time-consuming to try and pin point the specific cause.
    If the spare PSU does not eliminate the problem:
      Use a different wall plug, even on a different circuit. **
      Remove the DVD and see if the problem clears up.
      Remove the hard and run it with Linux 'Live' CD..
      Replace all RAM sticks with one spare RAM.
      Replace the graphics card.
    Of curse, the last thing is the motherboard.
     :)
    ** Rare, but faulty electrical system can do this.

    Chaosinsanity

      Topic Starter


      Greenhorn

      • Experience: Beginner
      • OS: Unknown
      Re: Computer Randomly Shuts Off or Freezes
      « Reply #2 on: September 24, 2014, 10:38:06 PM »
      I wish I had extras but the only extra I do have is a power supply so I'll try that