Windows XP service pack 2 update

[frank bellini]

I am running Windows XP home edition on my PC. I started to update Windows by installing service pack 2 for Windows. Partly through installation I received an error message that said the installation had to quit because of errors. I then kept receiving an error dialogue box that said "APPLICATION ERROR SMSPAINT.exe the instruction at "0x77e7650d" referenced memory at "0xc670ffbc". The memory could not be read. I rebooted in safe mode but I continue to receive this error message or a dialogue box that reads an error message  "APPLICATION ERROR DSUOEX32.EXE".

Is there any way to remove these files? I have run a search for file but nothing comes up.

[patio]

Try this fix from MS for the Windows installer...

http://support.microsoft.com/?kbid=884016

patio.  

[Peccavi]

Check for viruses , spywares. etc.

None of these file are Windows files. Or some application you have recently  installed cause this.

Remove recently installed suspicious program and try again.


Use this.  Raptor's List!

Use Mozilla Firefox.

Virus scanners
AVG Free
-- Anti virus scanner
Trend Micro Housecall
-- Online anti virus scanner.

Anti spy/malware
Microsoft Antispyware
-- Anti spyware scanner. Windows XP Home and Professional only.
Spybot Search & Destroy
-- Anti spyware scanner
Adaware SE Personal
-- Anti spyware scanner

Firewalls
Use both a hardware and software firewall.
Be advised as dual software firewalls may cause problems

ZoneAlarm Free
-- Free firewall - more user friendly
Sygate Personal
-- Free firewall - more configuration options

Removal tools
The following files are not substitutes for the ones described above.
They are either diagnostic tools or removal tools for malware of a certain kind

HijackThis
-- Manual malware remover. Post the HijackThis log generated only if requested!
McAfee Stinger
-- Virus removal tool. No substitute for a fully functional virus scanner!
CWshredder
-- CoolWebSearch removal tool. Widely known and persistant Hijacker.