Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Windows XP service pack 2 update  (Read 1264 times)

0 Members and 1 Guest are viewing this topic.

frank bellini

  • Guest
Windows XP service pack 2 update
« on: November 10, 2005, 08:00:13 AM »
I am running Windows XP home edition on my PC. I started to update Windows by installing service pack 2 for Windows. Partly through installation I received an error message that said the installation had to quit because of errors. I then kept receiving an error dialogue box that said "APPLICATION ERROR SMSPAINT.exe the instruction at "0x77e7650d" referenced memory at "0xc670ffbc". The memory could not be read. I rebooted in safe mode but I continue to receive this error message or a dialogue box that reads an error message  "APPLICATION ERROR DSUOEX32.EXE".

Is there any way to remove these files? I have run a search for file but nothing comes up.


  • Moderator

  • Genius
  • Maud' Dib
  • Thanked: 1719
    • Yes
  • Experience: Beginner
  • OS: Windows 7
Re: Windows XP service pack 2 update
« Reply #1 on: November 10, 2005, 08:21:03 AM »
Try this fix from MS for the Windows installer...


patio.  8)
" Anyone who goes to a psychiatrist should have his head examined. "



  • Hope Helps!
  • Thanked: 6
    Re: Windows XP service pack 2 update
    « Reply #2 on: November 10, 2005, 08:43:14 AM »
    Check for viruses , spywares. etc.

    None of these file are Windows files. Or some application you have recently  installed cause this.

    Remove recently installed suspicious program and try again.

    Use this.  Raptor's List!

    Use Mozilla Firefox.

    Virus scanners
    AVG Free
    -- Anti virus scanner
    Trend Micro Housecall
    -- Online anti virus scanner.

    Anti spy/malware
    Microsoft Antispyware
    -- Anti spyware scanner. Windows XP Home and Professional only.
    Spybot Search & Destroy
    -- Anti spyware scanner
    Adaware SE Personal
    -- Anti spyware scanner

    Use both a hardware and software firewall.
    Be advised as dual software firewalls may cause problems

    ZoneAlarm Free
    -- Free firewall - more user friendly
    Sygate Personal
    -- Free firewall - more configuration options

    Removal tools
    The following files are not substitutes for the ones described above.
    They are either diagnostic tools or removal tools for malware of a certain kind

    -- Manual malware remover. Post the HijackThis log generated only if requested!
    McAfee Stinger
    -- Virus removal tool. No substitute for a fully functional virus scanner!
    -- CoolWebSearch removal tool. Widely known and persistant Hijacker.

    Computer Hope: Rise of the Machines!