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Author Topic: Cannot load Office 2010 onto my laptop running vista  (Read 2462 times)

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jim.mar

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Cannot load Office 2010 onto my laptop running vista
« on: April 03, 2015, 02:05:16 PM »
I recently had to make a sudden move because of medical issues  >:(   and so I grabbed my (long unused) laptop to take with me so that I would have a computer handy.  However, it did not have Windows office with "Word" and "excel" so I was unable to open many of my files.   So  I purchased an unused version of Windows office 2010.  But when I try to load it I get the message that:   "to use and install this program you must be running Vista SP1 on x86 or x64 platforms".    Evey attempt that I have made to find out  how to correct this has failed.  Can anyone help me?
I am running a 2006 version of vista on a HP dv9000 laptop.
Thank you for reading this.   
You are much appreciated..     Thank you ,

Allan

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Re: Cannot load Office 2010 onto my laptop running vista
« Reply #1 on: April 03, 2015, 02:10:12 PM »
https://support.microsoft.com/en-us/kb/2267642

See if you can download the service pack from the above link and install it

jim.mar

    Topic Starter


    Apprentice
  • Long in the tooth, shy between the ears
    • Yes
  • Computer: Specs
  • Experience: Familiar
  • OS: Windows 7
Re: Cannot load Office 2010 onto my laptop running vista
« Reply #2 on: April 03, 2015, 06:54:18 PM »
Allen:  Thank you so much.   :)  Once again you  have pulled my fat out of the fire.  My mind is not functioning normally since my last surgeries.  Anyway, I got SP1 and  Office 2010 loaded and working.  Thanks again.  My blessings to you all.  Keep up the good  work.  :)      JIM
You are much appreciated..     Thank you ,

Allan

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Re: Cannot load Office 2010 onto my laptop running vista
« Reply #3 on: April 04, 2015, 04:35:20 AM »
Glad to hear. Be well.