Nickdangelo6, This is not a direct answer to your problem with you new build. Instead, I am going to talk about how to approach your vendor and ask for help with doing return on an item the did not work ever.
Just tell the vendor that you have worked with personal computers parts before and you have friends that advice you. Tell them you were very careful when putting things together and used only compatible things.
Do not mention anything that might even suggest you did anything wrong. Because you did not do anything wrong.
Be polite and talk in a manner that shows you are confident and want the vendor to arrange for a way to replace the bad board.
I do hope that will help you.