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Author Topic: Epson RX 620 scanner problem  (Read 1796 times)

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bdail si

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Epson RX 620 scanner problem
« on: December 04, 2005, 11:42:25 AM »
 I am having issues with completing scans on the Epson RX 620 scanner.  It working fine until I also loaded the drivers for the Epson 3170.  However, when I want to scan, the software queus me to select which scanner, which I do, and then I can boot the EPSOP smart panel and scan a preview and everthing is fine...I get thumbnails properly and then I go for the full scan and the scanner begins and aborts and I get a pop-up saying their has been a communication failure.

I have reloaded the RX scanner's software to no avail.

Any help y'all can provide will be appreciated.


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Re: Epson RX 620 scanner problem
« Reply #1 on: December 04, 2005, 11:59:59 AM »
Use Add/Remove Hardware to uninstall the other scanner...
Then double-check in Control Panel after re-booting to make sure it is gone.

patio.  8)
" Anyone who goes to a psychiatrist should have his head examined. "