Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: Bluetooth tether issue.  (Read 5357 times)

0 Members and 1 Guest are viewing this topic.

peepee77

    Topic Starter


    Starter

    • Experience: Beginner
    • OS: Windows 7
    Bluetooth tether issue.
    « on: July 29, 2017, 07:21:01 AM »
    Hi.
    When using my laptop, I use my Samsung Galaxy s5's 3g to connect to the internet via bluetooth tether. I do it all the time. I've done it for ages. Suddenly, when I try to connect, I get "An unexpected error occurred. Please contact your system administrator."  So I click to troubleshoot the device and it tells me that the driver for bluetooth peripheral device is not installed. I click to apply fix but I just end up with no driver found and a whole bunch of crap. I've attached the troubleshooting details.  I'd be grateful if someone could walk me through what I need to do to fix it.
    I tried system restore but it didn't help.
    My os is Windows 7 Home Premium sp1.
    Laptop is HP ProBook 450 G2 64-bit.
    Phone is Samsung Galaxy S5 (SM-G900I) with android 6.0.1

    [attachment deleted by admin to conserve space]

    patio

    • Moderator


    • Genius
    • Maud' Dib
    • Thanked: 1769
      • Yes
    • Experience: Beginner
    • OS: Windows 7
    Re: Bluetooth tether issue.
    « Reply #1 on: July 29, 2017, 10:38:58 AM »
    The drivers should be from HP...not Windows.
    " Anyone who goes to a psychiatrist should have his head examined. "

    soybean



      Genius
    • The first soybean ever to learn the computer.
    • Thanked: 469
    • Computer: Specs
    • Experience: Experienced
    • OS: Windows 10
    Re: Bluetooth tether issue.
    « Reply #2 on: July 29, 2017, 05:27:59 PM »
    Why do you want to tether via Bluetooth instead of WiFi?

    Geek-9pm


      Mastermind
    • Geek After Dark
    • Thanked: 1026
      • Gekk9pm bnlog
    • Certifications: List
    • Computer: Specs
    • Experience: Expert
    • OS: Windows 10
    Re: Bluetooth tether issue.
    « Reply #3 on: July 29, 2017, 07:05:13 PM »
    Sometimes a Bluetooth tether just works better.
    Questions.
    The HP is the host? It has the-Internet and shares via Bluetooth?
    Does the Galaxy do it with any other laptop or desktop?
    Is this in a business with a group policy?
    Does your group have have a ban on Internet sharing?

    About Wi-Fi:
    Yes, using windows you can also share Internet via Wi-Fi by  making a wireless thing  a l"Hot Spot". That might be workaround if Bluetooth will not work.

    peepee77

      Topic Starter


      Starter

      • Experience: Beginner
      • OS: Windows 7
      Re: Bluetooth tether issue.
      « Reply #4 on: July 29, 2017, 08:20:35 PM »
      Firstly, thank you all for taking the time to reply. I really appreciate it.

      To answer your questions:

      The Galaxy phone is the host.  I use the phone's 3g internet and share it with the HP laptop. 

      The Galaxy phone doesn't share internet with any other laptop or desktop.
       
      It isn't a business with a group policy. It's  my personal laptop at home. There's no ban on internet sharing.

      Regarding Wi-Fi: To be honest, I've never tried it because I don't understand a lot about it (don't laugh!).  I assume that if I activate the hotspot from my Galaxy, my laptop will scan and find it... I'll try it right now.

      peepee77

        Topic Starter


        Starter

        • Experience: Beginner
        • OS: Windows 7
        Re: Bluetooth tether issue.
        « Reply #5 on: July 29, 2017, 08:46:12 PM »
        I tried Wi-Fi hotspot and it's working! Faster as well. For some reason I thought it would be difficult. A bit of technophobia, perhaps.  ;)

        Again, thanks for bothering to help. :-*

        Geek-9pm


          Mastermind
        • Geek After Dark
        • Thanked: 1026
          • Gekk9pm bnlog
        • Certifications: List
        • Computer: Specs
        • Experience: Expert
        • OS: Windows 10
        Re: Bluetooth tether issue.
        « Reply #6 on: July 30, 2017, 07:15:28 AM »
        Glad you got it to work.  :)
        How do you like the Galaxy? 

        peepee77

          Topic Starter


          Starter

          • Experience: Beginner
          • OS: Windows 7
          Re: Bluetooth tether issue.
          « Reply #7 on: August 03, 2017, 02:35:30 AM »
          My rooted s5 is great.  It isn't the latest phone but I find it really logical so I'm not scared to mess around and tinker with it a bit.  My last s5 died after many years of awesomeness so I found another on ebay for au$200.  I'm completely happy with it.  :)