USB ports recognize headset mics, but does not work

[redspaceship]

The other day, my G933's mic stopped working. Windows recognizes the device, but it can't transmit any sounds (on the bar in the recording tab), Skype, Discord, or anything. I've tried using another USB headset and had the same problem. Then I tried an old G230 with 3.5mm cables and the mic worked. However, the person I'm talking to on Skype says my mic keeps cutting out and they can hear sounds coming from my headset. (Might be a whole other problem. It seems like it'll mute every time I'm playing something loud on my computer.)

I built this computer about 2 months ago. Using an Asus Maximus 9 Hero. I've tried updating the audio driver and plugging in the headset onto other USB ports.

If anybody has any suggestions, I will greatly appreciate it.

[VintronNZ]

Can you un check  "allow applications to take exclusive control of this device"
In control panel ,hardware and sound, manage audio device, recording, mic rear/front panel, advanced, and un check
'allow applications to take exclusive control of this device' then  reset computer. See if that helps.

Also un related to the usb headset  the old G230 there is a few people having driver problems with Windows 10 and and the realtek Sound on your motherboard.

[Geek-9pm]

The other day, my G933's mic stopped working.
...

I built this computer about 2 months ago. Using an Asus Maximus 9 Hero  ...

What is the exact model number of the Asus Maximus 9 Hero mother and what version of BIOS does it have?
Is it this?
ASUS ROG Maximus IX Code LGA1151 DDR4 DP HDMI M.2 Z270 ATX Motherboard with onboard AC Wifi and USB 3.1
Please tell us. There is a potential problem with that motherboard.