Welcome guest. Before posting on our computer help forum, you must register. Click here it's easy and free.

Author Topic: No Internet Connection  (Read 703 times)

0 Members and 1 Guest are viewing this topic.

NetConnectThrowaway

    Topic Starter


    Newbie

    • Experience: Expert
    • OS: Windows 10
    No Internet Connection
    « on: January 16, 2018, 04:50:02 AM »
    I have no internet connection my Windows 10 desktop PC and it's not due to my router. It's connected via Ethernet and has been tested on someone else's network and has the same problem. Here's some symptoms:

    Windows Network Diagnostics tell me my "Ethernet" doesn't have a valid IP configuration and it cannot fix this.

    ipconfig /renew does not work as shown below with my ipconfig /all

    Code: [Select]
    Microsoft Windows [Version 10.0.16299.125]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>ipconfig /renew

    Windows IP Configuration

    An error occurred while renewing interface Ethernet 2 : unable to contact your DHCP server. Request has timed out.
    No operation can be performed on Bluetooth Network Connection while it has its media disconnected.

    C:\WINDOWS\system32>ipconfig /all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : PC-PC
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Ethernet 2:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Intel(R) 82579V Gigabit Network Connection
       Physical Address. . . . . . . . . : 14-DA-E9-22-42-1A
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::2475:b7cf:45a9:dd84%12(Preferred)
       Autoconfiguration IPv4 Address. . : 169.254.221.132(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.0.0
       Default Gateway . . . . . . . . . :
       DHCPv6 IAID . . . . . . . . . . . : 202693353
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-07-21-83-08-96-08-00-27-00-88-7D
       DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
                                           fec0:0:0:ffff::2%1
                                           fec0:0:0:ffff::3%1
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Enabling/disabling/uninstalling my Ethernet driver via device manager used to fix the problem sometimes, but it does not fix the problem anymore. I can not install newer drivers from Intel because "The installed version of Intel(R) Network Connections is not supported for upgrades. You must uninstall it before installing this version." even though it was already uninstalled.

    I've tried a few more fixes, like other command lines and trying other Ethernet cables, but they don't seem to help. I've tried every fix from here: https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues

    If you have any clue of what's going on, please let me know! Thanks for your time.