Software > Virus and spyware removal
Accidentally click on unknown exe
hao:
I accidentally click on an unknown exe file. Is it a virus/malware because after run it is delete and didnt do anything
hao:
checkup.txt for security check
hao:
Malwarebyte result
SuperDave:
Hello and welcome to Computer Hope Forum. My name is Dave. I will be helping you out with your particular problem on your computer.
1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.
2. The fixes are specific to your problem and should only be used for this issue on this machine.
3. If you don't know or understand something, please don't hesitate to ask.
4. Please DO NOT run any other tools or scans while I am helping you.
5. It is important that you reply to this thread. Do not start a new topic.
6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
7. Absence of symptoms does not mean that everything is clear.
If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.
*************************************************************************
Please do not attach your logs unless absolutely necessary. Copy and paste them in your reply(ies)
Please download AdwareCleaner onto your Desktop. AdwCleaner
Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.
If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
When the AdwCleaner program will open, click on the Scan button as shown below.
AdwCleaner will now start to search for malicious files that may be installed on your computer.
To remove the files that were detected in the previous step, please click on the Clean button.
AdwCleaner will now prompt you to save any open files or data as the program will need to reboot the computer. Please do so and then click on the OK button. AdwCleaner will now delete all detected adware from your computer. When it is done it will display an alert that explains what PUPs (Potentially Unwanted Programs) and Adware are. Please read through this information and then press the OK button. You will now be presented with an alert that states AdwCleaner needs to reboot your computer.
Please click on the OK button to allow AdwCleaner reboot your computer.A log will be produced. Please copy and paste this log in your next reply.
*********************************************
Please run MBAM again and, this time, remove the infections.
hao:
# -------------------------------
# Malwarebytes AdwCleaner 8.0.4.0
# -------------------------------
# Build: 04-03-2020
# Database: 2020-04-08.2 (Cloud)
# Support: https://www.malwarebytes.com/support
#
# -------------------------------
# Mode: Clean
# -------------------------------
# Start: 05-04-2020
# Duration: 00:00:06
# OS: Windows 10 Home Single Language
# Cleaned: 20
# Failed: 0
***** [ Services ] *****
Deleted webshieldfilter
***** [ Folders ] *****
Deleted C:\Program Files (x86)\TotalAV
Deleted C:\ProgramData\SecuritySuite
Deleted C:\ProgramData\TotalAV
Deleted C:\Users\Acer\Documents\TotalAV
***** [ Files ] *****
Deleted C:\Windows\System32\drivers\webshieldfilter.sys
***** [ DLL ] *****
No malicious DLLs cleaned.
***** [ WMI ] *****
No malicious WMI cleaned.
***** [ Shortcuts ] *****
No malicious shortcuts cleaned.
***** [ Tasks ] *****
No malicious tasks cleaned.
***** [ Registry ] *****
Deleted HKCU\SOFTWARE\73440db079f4429a4246be95efe17138
Deleted HKCU\Software\SSProtect
Deleted HKLM\SOFTWARE\Google\Chrome\NativeMessagingHosts\com.totalav.passwordvaultassistant
Deleted HKLM\SOFTWARE\Mozilla\NativeMessagingHosts\com.totalav.passwordvaultassistant
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|TCP Query User{02B3CD96-4770-4E37-89A1-05D758640838}C:\users\acer\appdata\roaming\baidu\baidunetdisk\baidunetdiskhost.exe
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|TCP Query User{2C555542-5D4F-4AA0-A661-6C30568FD72E}C:\users\acer\appdata\roaming\baidu\baidunetdisk\baidunetdiskhost.exe
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|UDP Query User{30C596C7-73D9-4885-9B43-2EFF111EDB1F}C:\users\acer\appdata\roaming\baidu\baidunetdisk\baidunetdiskhost.exe
Deleted HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules|UDP Query User{90770926-64CB-46D0-B4EE-36FDA979153F}C:\users\acer\appdata\roaming\baidu\baidunetdisk\baidunetdiskhost.exe
Deleted HKLM\Software\Classes\Installer\Features\A38C15B2D5649AE4C9CDE19DE50DA96C
Deleted HKLM\Software\Classes\Installer\Products\A38C15B2D5649AE4C9CDE19DE50DA96C
Deleted HKLM\Software\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\A38C15B2D5649AE4C9CDE19DE50DA96C
Deleted HKLM\Software\Microsoft\Windows\CurrentVersion\Uninstall\{2B51C83A-465D-4EA9-9CDC-1ED95ED09AC6}
Deleted HKLM\System\CurrentControlSet\Services\EventLog\Application\SecurityService
***** [ Chromium (and derivatives) ] *****
No malicious Chromium entries cleaned.
***** [ Chromium URLs ] *****
No malicious Chromium URLs cleaned.
***** [ Firefox (and derivatives) ] *****
Deleted Amazon Assistant for Firefox - [email protected]
***** [ Firefox URLs ] *****
No malicious Firefox URLs cleaned.
***** [ Hosts File Entries ] *****
No malicious hosts file entries cleaned.
***** [ Preinstalled Software ] *****
No Preinstalled Software cleaned.
*************************
[+] Delete Tracing Keys
[+] Reset Winsock
*************************
AdwCleaner[S00].txt - [7809 octets] - [04/05/2020 03:44:05]
########## EOF - C:\AdwCleaner\Logs\AdwCleaner[C00].txt ##########
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