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Author Topic: Program Files Missing:  START > PROGRAM  (Read 5180 times)

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Jerry Pownall

  • Guest
Program Files Missing:  START > PROGRAM
« on: September 11, 2004, 05:13:57 AM »
When I click START > PROGRAMS, I used to have 30 to 40 folders and programs listed; now I only have 8.  All the programs are still available, I just have create shortcuts for my desktop, or go to Program Files and select the appropriate .exe file.

Also, I've noticed that when I go to the Control Panel and click on Administrative Tools, the Administrative Tools window pops up, but it is empty.  I think the two problems are related.

HELP!

Raptor

  • Guest
Re: Program Files Missing:  START > PROGRA
« Reply #1 on: September 11, 2004, 06:14:38 AM »
Scan for viruses, trojans and Spyware.

JPa

  • Guest
Re: Program Files Missing:  START > PROGRAM
« Reply #2 on: September 11, 2004, 06:33:05 AM »
Raptor,  Thanks for the reply about my Programs list problem.  I did have some virus/worm problems, but they have all been resolved.  How do I get the program list back?

Jerry

Raptor

  • Guest
Re: Program Files Missing:  START > PROGRA
« Reply #3 on: September 11, 2004, 06:34:22 AM »
What operating system does this concern?

What kind of viruses were you infected with?  
« Last Edit: September 11, 2004, 06:35:12 AM by Raptor »

JPa

  • Guest
Re: Program Files Missing:  START > PROGRAM
« Reply #4 on: September 11, 2004, 06:35:37 AM »
I have XP Pro.  I had several viruses and worms.  Korgo was the main one.
« Last Edit: September 11, 2004, 06:36:45 AM by JPa »

Raptor

  • Guest
Re: Program Files Missing:  START > PROGRA
« Reply #5 on: September 11, 2004, 06:37:11 AM »
You may be able to repair your Windows XP by using the Window XP Pro CD as a bootdisk.

I donot know how else you would be able to replace the files.


JPa

  • Guest
Re: Program Files Missing:  START > PROGRAM
« Reply #6 on: September 11, 2004, 06:39:10 AM »
The OS and computer work fine.  The symptoms described in my original post seem to be the only problems.
« Last Edit: September 11, 2004, 06:39:37 AM by JPa »

Raptor

  • Guest
Re: Program Files Missing:  START > PROGRA
« Reply #7 on: September 11, 2004, 06:40:22 AM »
You will most likely not get your Start Folders back. They were created by the programs and are not native to Windows.

As for your Administrator functions, I donot see these in Xp Home. So I cannot quite help you with that.

But are you certain they have not been empty before?
« Last Edit: September 11, 2004, 06:41:02 AM by Raptor »

JPa

  • Guest
Re: Program Files Missing:  START > PROGRAM
« Reply #8 on: September 11, 2004, 06:42:59 AM »
No, they have not always been empty.  I can still get to the tools, I just have to right click on My Computer, and all the functions are still available.

Raptor

  • Guest
Re: Program Files Missing:  START > PROGRA
« Reply #9 on: September 11, 2004, 07:11:31 AM »
if I were you I'd take a look at the repair option on your Windows XP Pro CD. Use it as a bootdisk by setting the CD-ROM as your first boot device in  the BIOS.