Scanner froze?!

[angeliq]

Hey,my names Jovana I have a problem with my scanner,it was working without problems until today.I tried to scan some images and as I was walking past the table where the scanner was I accidentally  tripped over the scanner's power supply cable and the scanner froze.When I turned if off completely,removed it from the usb too and put it back in,it's still frozen and whenever I put in the supply cable it's just there freezing and making a weird and quite noisy sound...I don't know what to do now,can I reset it somehow?It doesn't seem to be communicating with the computer at all...the scanner is a Hewlet Packard Scanjet 3800,it's almost new....can somebody help me out or suggest what to do next please?

[WillyW]

...can somebody help me out or suggest what to do next please?

It could be physically damaged.    It could be a lot of different things.

Here's one easy thing to check:   On the underside of some scanners, there is a sliding latch.   It is for locking the mechanism from motion,  when the scanner is being shipped.
Check it -  see if by some wild chance it is now in the locked position.

I doubt it is something that simple and easy,  but it won't cost you anything to have a look.

[angeliq]

Oh,I forgot to mention that it didn't fall on the floor or anything,the power supply just got cut off for a tiny second,the light goes on whenever I turn the power back in just as if it was scanning something (it's making the sound too) but it's not moving...i tried to find a slider but it doesn't seem to have anything i could open without using a screwdriver (and I won't)...*sigh* why isn't there just a reset button on the thing somewhere