My computer is a DELL Dimension 8200. My OS is Windows XP, Home Edition. My ISP is PeoplePC and I use a dial-up connection.
I am experiencing the following described problems with "Outlook Express" and with "Internet Explorer:"
Outlook Express:
When I attempt to use "Insert Picture" into the body of a new message by left clicking on the small box like icon, which contains mountains a rather large blank screen appears that has a blue border, white/blank interior, small red box with a white cross at the upper right corner (cancel facility) and the Internet Explorer icon (blue "e" with a gold band) at the upper left corner. There nothing about such screen that is functional and I remove it by left clicking on the red box with the white "x." As a consequence of these circumstances, I am unable to insert / embed a picture within e-mails that I prepare to be sent.
Internet Explorer:
At the "Internet Explorer" screen when I left click on the "Tools" button and then on the "Internet Options" button that appears in the drop down menu only a small screen that very, very quickly flashes and goes away appears. Consequently, I am unable to access / use those items contained in the "Internet Options" facility.
When my home page is booting up after I have connected to the internet, a script error screen appears that includes this, "res//ieframe.dll/navcancl.htm" that includes a provision for me to choose either "Yes" to continue or "No" and I choose "Yes" and this same script error screen then appears one to two more times and it is only after I have chosen "Yes" on each such screen am I finally at my home page.
I would sincerely appreciate HELP in resolving these issues.