white screen

[tilynn]

hello all, on my computer at the moment on certain websites is a white screen across the right hand side of the page which goes about two thirds up and half way across from right to left, this is only on certain websites, i know other people are using the same website and it is o.k. mine is an X.P. SYSTEM, AM I OVERLOOKING SOMETHING SIMPLE, can anyone help, thanks,  regards, john 

[shimal]

i couldnt help you anyhow but, ... Is it white white or is it any writtings on  it?

And does this thing allways happen on this sites or does it  randomlý happen to any site?

[mektek]

Does the white part of the screen blank out part of the web page or does the whole page show in the other part of the screen? What web browser and version are you using - i.e. Internet Explorer 6/7?

Do you know how to do a screen grab and post it here?

[tilynn]

hi guys, it is plain wite and only blanks out part of the page, regards john

[mektek]

What web browser and version are you using - i.e. Internet Explorer 6/7?

Is there a little red cross in the corner of the white part?



Have you got adobe reader installed ?

Have you got flash player installed ?

Some websites need you to have this software to view their web pages fully.

[Spero-T]

Download the newest version of internet explorer

[tilynn]

hello all, how do i do that, i am an novice but can follow instructions, the other answers are, adobe reader installed, flash not installed, no red cross, thanks,  john

[mektek]

Go to the top menu bar and select Help> then select >About Internet Explorer.

It will tell you what version you are using.

[tilynn]

hi, it states version 6.02900,2180 xpsp

[Spero-T]

Have you tried using a different browser ?

[mektek]

I am using the same version and have no problems so i am a bit stumped at present.

Is the blank part the same size regardless of the websites you visit?

What happens if after you visit a website this happens on if you then hit the refresh button?

The refresh button is usually in the top left hand corner and shows as a white rectangle with two green arrows in it. Or in the very top menu select view>refresh

[mektek]

Have you tried using a different browser ?

tilynn has stated he is a newbie so I reckon it maybe a bit early to be introducing him to alternative browsers yet Spero - You "Hopeful levels" can jump the gun sometimes 

[tilynn]

hello, i have used refresh, the white blank part is always the same, alo when you drag the page down using the right scroll to the bottom you find the site and when you let go it pops up again, regards john

[mektek]

That is an unusual one tilynn - I will give it some thought over lunch. In the meantime someone else who may have seen this fault before may be along to offer further help or suggestions.

[tilynn]

thanks mektek, it has got me stumped, cheers, john